Housing & Fire Safety Assistant – Hybrid Role

Leicester Bus Partnership; Leicester; Hybrid; GBP 27,000 - 29,000; Full time

Benefits offered by this job

Generous annual leave

Local Government Pension Scheme

Flexible working

Training opportunities

Transport discounts

Job summary

Leicester City Council is looking for Assistant Neighbourhood Housing Officers to join our Neighbourhood Housing Team, carrying out property, communal and estate inspections, including fire safety work across Leicester.

You will inspect fire safety equipment, participate in Fire Risk Assessments, update databases, report findings, and support tenants, leaseholders and residents while coordinating with repairs and technical teams in a hybrid role.

Qualifications

• Experience of writing reports and taking accurate notes.
• Good customer care skills and ability to interview customers.
• Excellent communication skills to resolve difficult situations with tact.
• Literacy and numeracy sufficient to perform job tasks.
• Organisational and prioritisation skills to manage own workload.

Responsibilities

• Carry out property, communal and estate inspections including fire safety work.
• Conduct tests on equipment such as emergency lighting, fire alarms, hose reels, dry and wet risers.
• Attend Fire Risk Assessments and fire safety audits with Leicestershire Fire and Rescue Service.
• Update databases and maintain records; assist enquiries from customers and other stakeholders.
• Work with repairs, property and technical services to ensure effective service delivery.

Skills

Report writing

Customer service

Communication skills

Literacy/numeracy

Organization

Teamwork

Job description

Leicester City Council is looking for Assistant Neighbourhood Housing Officers to join our Neighbourhood Housing Team, carrying out property, communal and estate inspections, including fire safety work across Leicester.

You will inspect fire safety equipment, participate in Fire Risk Assessments, update databases, report findings, and support tenants, leaseholders and residents while coordinating with repairs and technical teams in a hybrid role.