Housing Data Manager: Governance, Insight & Dashboards

Stevenage Borough Council; Stevenage; On-site; GBP 37,000 - 41,000; Full time

Benefits offered by this job

Pension scheme

Flexible working

Job share opportunities

Leave types

Holidays 25–31 days

Training and development

Employee assistance programme

Travel: season tickets

Cycle to work

CSSC discounts

Health & wellbeing discounts

Trade union access

Job summary

Stevenage Borough Council is seeking an experienced Housing Data Manager to lead the development of high‑quality housing data, govern data integrity, and drive data‑led decisions across housing services. You will collaborate with operational teams, senior leaders and IT to deliver robust reporting and ensure compliance.

The role contributes to the digital transformation journey, shaping how information improves performance and outcomes for residents.

Qualifications

• Significant experience managing large and complex datasets.
• Strong knowledge of data governance and data quality principles.
• Experience with housing management systems, ideally NEC Housing.
• Excellent analytical and reporting skills with the ability to translate data into insights.
• Experience developing dashboards and data visualisations.

Responsibilities

• Lead the governance and quality assurance of housing data across multiple systems.
• Develop data standards, validation processes and governance frameworks.
• Ensure tenant, tenancy, asset, repairs and compliance data are accurate.
• Support the NEC Housing Management System and related platforms.
• Manage data reconciliation and integration across systems.
• Produce high-quality performance reporting, dashboards and insights.
• Support regulatory reporting and ensure data is robust and auditable.
• Identify opportunities to improve service delivery through data and automation.
• Provide expert advice on data management and reporting.

Skills

Data governance

Data quality

Performance reporting

Business intelligence

Dashboards

Stakeholder management

Data transformation

Analytical skills

Tools

NEC Housing

Job description

Stevenage Borough Council is seeking an experienced Housing Data Manager to lead the development of high‑quality housing data, govern data integrity, and drive data‑led decisions across housing services. You will collaborate with operational teams, senior leaders and IT to deliver robust reporting and ensure compliance.

The role contributes to the digital transformation journey, shaping how information improves performance and outcomes for residents.