Housing Data Manager

Stevenage Borough Council; Stevenage; On-site; GBP 37,000 - 41,000; Full time

Benefits offered by this job

Pension scheme

Flexible working

Job share opportunities

Leave types

Holidays 25–31 days

Training and development

Employee assistance programme

Travel: season tickets

Cycle to work

CSSC discounts

Health & wellbeing discounts

Trade union access

Job summary

Stevenage Borough Council is seeking an experienced Housing Data Manager to lead the development of high‑quality housing data, govern data integrity, and drive data‑led decisions across housing services. You will collaborate with operational teams, senior leaders and IT to deliver robust reporting and ensure compliance.

The role contributes to the digital transformation journey, shaping how information improves performance and outcomes for residents.

Qualifications

• Significant experience managing large and complex datasets.
• Strong knowledge of data governance and data quality principles.
• Experience with housing management systems, ideally NEC Housing.
• Excellent analytical and reporting skills with the ability to translate data into insights.
• Experience developing dashboards and data visualisations.

Responsibilities

• Lead the governance and quality assurance of housing data across multiple systems.
• Develop data standards, validation processes and governance frameworks.
• Ensure tenant, tenancy, asset, repairs and compliance data are accurate.
• Support the NEC Housing Management System and related platforms.
• Manage data reconciliation and integration across systems.
• Produce high-quality performance reporting, dashboards and insights.
• Support regulatory reporting and ensure data is robust and auditable.
• Identify opportunities to improve service delivery through data and automation.
• Provide expert advice on data management and reporting.

Skills

Data governance

Data quality

Performance reporting

Business intelligence

Dashboards

Stakeholder management

Data transformation

Analytical skills

Tools

NEC Housing

Job description

Job Title Housing Data Manager

Post Number 014913

Weekly Working Hours 37

Salary Range £37,280 to £40,777 pa – pro rata for hours worked

Type Of Contract Permanent

Location Stevenage

About The Role

Make Data Count for Better Homes and Services

We are looking for an experienced and forward-thinking Housing Data Manager to join our Housing and Neighbourhoods team. This is an exciting opportunity to lead the development of high-quality housing data, strengthen data governance, and support the delivery of excellent services for residents.

As Housing Data Manager, you will play a pivotal role in ensuring the accuracy, integrity and effective use of housing, asset, compliance and tenant data across the Council. You will work closely with operational teams, senior leaders and IT colleagues to develop robust reporting and drive data-led decision making across housing services.

This role is central to our digital transformation journey and will help shape how we use information to improve performance, meet regulatory requirements and deliver better outcomes for residents.

What you\'ll be doing

• Leading the management, governance and quality assurance of housing data across multiple systems.
• Developing and implementing data standards, validation processes and governance frameworks.
• Ensuring tenant, tenancy, asset, repairs and compliance data is accurate, complete and fit for purpose.
• Supporting the development and optimisation of the NEC Housing Management System and associated platforms.
• Managing data reconciliation and integration between housing, compliance, asset management and corporate systems.
• Producing high-quality performance reporting, dashboards, analysis and business insight.
• Supporting regulatory reporting requirements and ensuring data is robust, auditable and compliant.
• Identifying opportunities to improve service delivery through better use of data, automation and digital technology.
• Providing expert advice and guidance to colleagues on data management, reporting and best practice.

About You

Who we are looking for

We are looking for someone with a strong background in data management, performance reporting and business intelligence, ideally within housing, local government or a regulated environment.

You Will Bring

• Significant experience managing large and complex datasets.
• Strong knowledge of data governance, data quality and information management principles.
• Experience working with housing management systems, ideally NEC Housing.
• Excellent analytical and reporting skills with the ability to translate data into meaningful insight.
• Experience developing dashboards, performance reports and data visualisations.
• Strong stakeholder management skills and the ability to work effectively across multiple service areas.
• Experience leading data improvement projects and supporting organisational change.
• A proactive approach with excellent problem-solving and communication skills.

Why join us?

At Stevenage Borough Council, you\'ll have the opportunity to shape the future of housing services for thousands of residents.

You will join a supportive and ambitious organisation that values innovation, collaboration and continuous improvement.

Our benefits

• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: Available upon request, subject to operational requirements.
• Part time and Job share opportunities: All our full-time vacancies are open to job share unless otherwise stated.
• Leave: A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• Holidays: 25 days holiday rising to 31 days (depending on Local Government service)
• Training: An extensive range of learning and development opportunities
• Employee Assistance Programme: 24/7 Confidential advice and support on personal, work, family and relationship issues
• Travel: Season ticket loans and discounts for public transport
• Cycling: Cycle to Work scheme
• Stevenage Credit Union: Secure savings, free life insurance and access to cheap loans.
• Employee Discounts: Via monthly paid membership of the Civil Service Sports Council (CSSC)
• Wellbeing: Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union

To find out more, visit Local Government Reorganisation | Shaping Hertfordshire's Future

Stevenage Borough Council is committed to Equal Opportunities for All.