Housing Compliance & Inspections Officer (Hybrid)

LiveWest Homes Ltd; Hampstead; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Annual leave benefits

Pension contributions

Health benefits

Learning & development

Family support

Wellbeing programs

Cycle to work

Volunteer days

Job summary

LiveWest is seeking a Managing Agent Officer to oversee our agents and leases, ensuring compliance with company policies and regulatory requirements. You will use your analytical skills to inform decisions and conduct inspections to uphold safety and quality across housing management.

In this full-time, permanent role, you will work 2-3 days per week in the Exeter office with hybrid flexibility. You will collaborate with partners, maintain records, and contribute to continuous service

Qualifications

• Understanding of agency and lease legislation and good practice.
• Able to work effectively with external organisations.
• Able to apply common sense to situations.
• Experience of maintaining records and putting into place action plans.
• Able to assess risks and manage appropriately.
• Previous experience of working with vulnerable individuals.
• Communicate clearly and effectively.
• Act flexibly to meet customer and business needs.
• Demonstrate attention to detail and an ability to prioritise.

Responsibilities

• Compliance Management: Ensure that managing agents and lessees comply with company, statutory, and regulatory requirements.
• Inspection and Action: Undertake periodic inspections and take corrective or preventative action to ensure a quality housing management service is delivered.
• Lease and Agreement Management: Ensure managing agent and lease agreements are appropriately written, priced, and managed to ensure all charges are reasonable and recoverable.
• Collaboration and Reporting: Work collaboratively with internal and external partners, monitor data, and provide reports to inform service delivery.

Skills

Agency & lease legislation

External stakeholders

Common sense

Record keeping & action plans

Risk assessment & management

Experience with vulnerable individuals

Clear communication

Flexibility

Attention to detail & prioritisation

Job description

LiveWest is seeking a Managing Agent Officer to oversee our agents and leases, ensuring compliance with company policies and regulatory requirements. You will use your analytical skills to inform decisions and conduct inspections to uphold safety and quality across housing management.

In this full-time, permanent role, you will work 2-3 days per week in the Exeter office with hybrid flexibility. You will collaborate with partners, maintain records, and contribute to continuous service