Housing Administrator

Nottingham Community Housing Association Limited; Clifton; Hybride; GBP 21 000 - 29 000; Plein temps

Résumé du poste

Nottingham Community Housing Association Limited is seeking an organised administrator to support a large department with essential data entry, filing and correspondence. You will deliver high-quality service, work closely with colleagues, and maintain a positive and proactive approach.

The role focuses on financial administration, inbox management, and handling inquiries, with hybrid working: three days in the office and two from home after training, based at our Clifton head office region.

Qualifications

• Experience in an administrative role with strong IT skills.
• Strong numeracy and literacy skills.
• Team player able to work in a small team.
• Ability to work under pressure and prioritise workload.
• Willing to complete a work-related test.

Responsabilités

• Maintain two inboxes and manage incoming enquiries.
• Place orders for Homes & Wellbeing.
• Deal with enquiries regarding utility bills.
• Code invoices for authorisation.
• Maintain and apply for TV licences, Health & Safety returns, Housing Benefit letters, and more.

Connaissances

Administrative experience

IT skills

Numeracy

Literacy

Team player

Ability to work under pressure

Outils

Microsoft Office

Description du poste

The Role

Working as part of a small team, you will deliver comprehensive administrative support to a large department. You will be committed to providing a high-quality service, maintaining a positive approach to your work. This role involves working closely with internal and external colleagues to achieve and maintain high standards.

Your main duties include but are not limited to:

• Maintaining two inboxes
• Placing orders for Homes & Wellbeing
• Dealing with a variety of enquiries regarding utility bills
• Coding invoices for authorisation
• Maintaining and applying for TV licences, Health & Safety returns, Housing Benefit letters, and more

What we are looking for

Our ideal candidate has experience in an administrative role, strong IT skills, and a good level of numeracy and literacy skills. We are looking for a candidate who is a team player and can work well within a small team; a self-motivated, adaptable person who is committed to providing a high quality, professional service.

This could be the perfect role for you if you're someone who:

• Has the ability to work well under pressure and can successfully manage and prioritise a varied workload
• Enjoys a challenge and embraces change
• Enjoy working with numbers - a lot of the work is financial administration
• Takes pride and ownership of their work, ensuring it is of a high standard
• Wants to get stuck in and work closely within a great team of colleagues

Note: you will be required to complete a work-related test as part of this recruitment process.

Working Hours

Monday to Friday, 9.00am - 5.00pm. Hybrid working is available for this position, with 3 days per week working from the office and 2 days per week working from home (once fully trained). Our Head Office is based in Clifton.

NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce.