Housing & Admin Customer Service Advisor – Scarborough

Beyond Housing; Scarborough; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Annual leave

Real Living Wage

Pension scheme

Health plan

Cycle to Work

Discounts

Job summary

Beyond Housing in Scarborough is seeking multiple Customer Service Advisors to join our team. You will be the first point of contact for customers, performing a range of administrative tasks and delivering excellent customer service.

Roles include a full-time position at 37 hours/week and two part-time roles at 18.5 hours/week. You will handle enquiries on payments, repairs, complaints, housing applications and tenancy management in a fast-paced, target-driven environment, requiring strong

Responsibilities

• Be the first point of contact for Beyond Housing customers and provide excellent, efficient customer service.
• Carry out a range of administrative tasks and handle enquiries including payments, repairs, complaints, housing applications and tenancy management.
• Work in a face-paced, target-driven environment, staying organised and retaining key information to deliver timely support.

Job description

Beyond Housing in Scarborough is seeking multiple Customer Service Advisors to join our team. You will be the first point of contact for customers, performing a range of administrative tasks and delivering excellent customer service.

Roles include a full-time position at 37 hours/week and two part-time roles at 18.5 hours/week. You will handle enquiries on payments, repairs, complaints, housing applications and tenancy management in a fast-paced, target-driven environment, requiring strong