Housekeeping Team Leader: Lead Rooms & Inspire Guests

Village Hotel; Glasgow; Presencial; GBP 20.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Gym Membership

Hotel Stays at £20 across 35 hotels

50% off food and drink

Descripción de la vacante

Village Hotel is seeking a Housekeeping Team Leader to manage daily operations on the floor, ensuring rooms and public areas meet high cleanliness standards. You will lead a busy housekeeping team, provide hands-on support during peak times, and drive real-time results while sustaining guest satisfaction across shifts.

You’ll coach staff, perform quality inspections, and collaborate with Front Office and Maintenance to resolve issues quickly.

Formación

• Experience leading hotel housekeeping teams or similar environments.
• Strong focus on guest room cleanliness and public areas.
• Ability to coach and motivate a busy team.

Responsabilidades

• Lead on‑the‑floor shift briefings and allocate tasks.
• Perform detailed room inspections and provide real-time feedback.
• Manage linen distribution and stock to minimise waste.
• Maintain accurate updates in the property management system.
• Enforce health, safety and COSHH procedures on every shift.

Conocimientos

Leadership

Quality control

Housekeeping

Staff delegation

Communication

Herramientas

Property Management System

Descripción del empleo

Village Hotel is seeking a Housekeeping Team Leader to manage daily operations on the floor, ensuring rooms and public areas meet high cleanliness standards. You will lead a busy housekeeping team, provide hands-on support during peak times, and drive real-time results while sustaining guest satisfaction across shifts.

You’ll coach staff, perform quality inspections, and collaborate with Front Office and Maintenance to resolve issues quickly.