Housekeeping Team Leader: Lead, Inspect & Elevate

Village Hotels - Glasgow - Housekeeping; Glasgow; Presencial; GBP 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Gym membership

Hotel stays at £20 across 35 hotels

Food & Drink 50% off

Friends & Family 25% off

Brand discounts via Village app

Employee Assistance Programme

Descripción de la vacante

Village Hotels in Glasgow is seeking a Housekeeping Team Leader to guide the on‑floor housekeeping team, ensuring pristine guest rooms and public areas. You’ll lead briefings, assign tasks, and maintain high standards to deliver exceptional guest experiences on every shift.

You will conduct room inspections, manage linen and stock, and collaborate with Front Office and Maintenance to resolve issues quickly. A proactive, customer‑focused attitude is essential for success in this busy environment.

Formación

• Attitude and energy matter more than prior housekeeping experience.
• Strong eye for detail and guest‑focused approach.
• Ability to lead and support a busy housekeeping team.

Responsabilidades

• Lead the housekeeping team on the floor, delivering clear shift briefings and allocating tasks.
• Perform detailed room inspections and provide real‑time feedback to ensure standards.
• Monitor linen distribution and stock to minimise waste and keep productivity on track.
• Keep the property management system updated with room statuses and escalate issues promptly.
• Ensure health, safety and COSHH procedures are followed and safety hazards are reported.

Conocimientos

Hands‑on leadership

Quality control

Communication

Shift safety

Descripción del empleo

Village Hotels in Glasgow is seeking a Housekeeping Team Leader to guide the on‑floor housekeeping team, ensuring pristine guest rooms and public areas. You’ll lead briefings, assign tasks, and maintain high standards to deliver exceptional guest experiences on every shift.

You will conduct room inspections, manage linen and stock, and collaborate with Front Office and Maintenance to resolve issues quickly. A proactive, customer‑focused attitude is essential for success in this busy environment.