Housekeeping Supervisor: Lead Rooms & Guest Experience

Interstate Europe Hotels & Resorts; Tunbridge Wells; Sur place; GBP 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Industry leading training

Staff discounts portfolio wide

Stream pay scheme

Employee assistance programme

Uncapped incentives

Free staff parking

Résumé du poste

Aimbridge Hospitality EMEA is seeking a Housekeeping Supervisor to lead the housekeeping team and contribute to the hotel’s management. You’ll drive cleanliness, staff development, and proactive coordination with front-of-house to meet daily needs and deliver a memorable guest stay.

You will train staff, monitor standards, and ensure top-quality service that aligns with brand values and guest expectations across the property.

Qualifications

• Attention to detail is essential to keep guest rooms and public areas immaculate.
• Experience in training and developing a housekeeping team.
• Ability to coordinate with reception and reservations to meet daily needs.
• Strong time management to complete rooms within set timeframes.
• Excellent communication with staff and guests to ensure high service standards.

Responsabilités

• Lead the housekeeping team and support the Head Housekeeper.
• Ensure a high standard of cleanliness across all areas of the hotel.
• Coordinate with reception and reservations for daily operations.
• Provide regular coaching and feedback to staff to improve service.
• Maintain brand standards and deliver an exceptional guest experience.

Connaissances

Attention to detail

Management skills

Time management

Communication skills

Guest experience

Description du poste

Aimbridge Hospitality EMEA is seeking a Housekeeping Supervisor to lead the housekeeping team and contribute to the hotel’s management. You’ll drive cleanliness, staff development, and proactive coordination with front-of-house to meet daily needs and deliver a memorable guest stay.

You will train staff, monitor standards, and ensure top-quality service that aligns with brand values and guest expectations across the property.