Housekeeping Supervisor: Lead Team & Guest Satisfaction

WGC Ltd.; Northampton; On-site; GBP 15,343 - 21,852; Full time

Benefits offered by this job

Life Insurance

Free access to Doctor and Legal helpline

Counselling/Wellbeing Support

Discounts from 50 top retailers

Training budget of up to £10,000 per year

Job summary

WGC Ltd. is looking for staff for Delta Hotels Northampton in Northampton, UK, offering a salary of £13.50 per hour. This role involves improving room cleaning productivity, maintaining relationships with hotel staff, and contributing to guest satisfaction.

Applicants should have housekeeping experience and the ability to thrive in challenging environments. The position includes fixed hours and significant benefits such as life insurance and a career development budget. We appreciate diversity and welcome all backgrounds.

Qualifications

• Previous experience in a housekeeping environment is essential.
• Ability to work in a challenging environment and deliver consistent service.

Responsibilities

• Improve productivity and efficiency of room cleaning.
• Analyse guest data to plan resources and materials.
• Maintain strong working relationships with staff and suppliers.
• Identify ways to improve Guest Satisfaction.
• Adhere to Health and Safety Policy.
• Recruit, train, manage, and monitor team performance.
• Deliver and exceed financial targets.
• Manage expenditure and payroll.
• Participate in training to improve skills.
• Solve routine challenges that occur on the job.

Job description

WGC Ltd. is looking for staff for Delta Hotels Northampton in Northampton, UK, offering a salary of £13.50 per hour. This role involves improving room cleaning productivity, maintaining relationships with hotel staff, and contributing to guest satisfaction.

Applicants should have housekeeping experience and the ability to thrive in challenging environments. The position includes fixed hours and significant benefits such as life insurance and a career development budget. We appreciate diversity and welcome all backgrounds.