Housekeeping Supervisor: Lead Team & Guest Satisfaction

WGC Ltd.; Leicester; On-site; GBP 14,774 - 21,042; Full time

Benefits offered by this job

Life Insurance

Free access to Doctor and Legal helpline

Counselling/Wellbeing Support Service

Discounts from 50 top retailers

Training budget of up to £10,000 per year

Discounted hotels and flights

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Job summary

WGC Ltd. in Leicester is looking for a Supervisor to lead the housekeeping department. You will improve productivity, manage a team, and ensure high guest satisfaction.

The ideal candidate has previous housekeeping experience and a desire for personal development. The position offers fixed and flexible hours, competitive pay, and numerous benefits, including a training budget and life insurance.

Qualifications

• Previous experience of working in a housekeeping environment.
• Ability to deliver a consistent level of service in a challenging environment.
• Desire to join a business that offers exceptional development and progression.

Responsibilities

• Improve productivity and efficiency of room cleaning.
• Analyse guest data to plan resources and materials.
• Maintain strong working relationships with the hotel team and suppliers.
• Identify ways to improve Guest Satisfaction.
• Adhere to Health and Safety Policy.
• Recruit, train, manage and monitor team performance.
• Deliver and exceed financial targets.
• Manage expenditure and payroll to achieve budgets.
• Participate in training to improve skills.
• Solve routine challenges on the job.

Skills

Housekeeping experience

Service consistency

Team management

Job description

WGC Ltd. in Leicester is looking for a Supervisor to lead the housekeeping department. You will improve productivity, manage a team, and ensure high guest satisfaction.

The ideal candidate has previous housekeeping experience and a desire for personal development. The position offers fixed and flexible hours, competitive pay, and numerous benefits, including a training budget and life insurance.