Housekeeping Supervisor

WGC Ltd.; Northampton; On-site; GBP 15,343 - 21,852; Full time

Benefits offered by this job

Life Insurance

Free access to Doctor and Legal helpline

Counselling/Wellbeing Support

Discounts from 50 top retailers

Training budget of up to £10,000 per year

Job summary

WGC Ltd. is looking for staff for Delta Hotels Northampton in Northampton, UK, offering a salary of £13.50 per hour. This role involves improving room cleaning productivity, maintaining relationships with hotel staff, and contributing to guest satisfaction.

Applicants should have housekeeping experience and the ability to thrive in challenging environments. The position includes fixed hours and significant benefits such as life insurance and a career development budget. We appreciate diversity and welcome all backgrounds.

Qualifications

• Previous experience in a housekeeping environment is essential.
• Ability to work in a challenging environment and deliver consistent service.

Responsibilities

• Improve productivity and efficiency of room cleaning.
• Analyse guest data to plan resources and materials.
• Maintain strong working relationships with staff and suppliers.
• Identify ways to improve Guest Satisfaction.
• Adhere to Health and Safety Policy.
• Recruit, train, manage, and monitor team performance.
• Deliver and exceed financial targets.
• Manage expenditure and payroll.
• Participate in training to improve skills.
• Solve routine challenges that occur on the job.

Job description

Delta Hotels Northampton, Delta Hotels Northampton, Eagle Drive, Northampton, NN4 7HW. Rate: £13.50 | Hours: Guaranteed Hours Each Week. Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression

Responsibilities

• Work to improve productivity and efficiency of room cleaning
• Analyse guest data to plan resources and materials required to meet operational requirements
• Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
• Identify ways to improve Guest Satisfaction
• Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
• Recruit, train, manage and monitor team performance daily/weekly
• Deliver and exceed financial targets
• Manage expenditure and payroll to ensure budgets are achieved
• Participate in training to improve skills and performance
• Solve routine challenges that occur on the job

If you have previous experience of working in a housekeeping environment, can deliver a consistent level of service in a challenging environment and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829. WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215.