Housekeeping Supervisor — Lead, Coach & International Growth

Lancaster Gate Hotel; England; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Bonus program

Staff discounts

Onboarding & trainings

Team events

Job summary

The Lancaster Gate Hotel is seeking an organized housekeeping supervisor to coordinate and manage the housekeeping department. You will share responsibility for ordering and deliveries, collaborate with internal and external cleaning staff, and uphold high standards of cleanliness across all areas.

You will also contribute to onboarding, coaching, and cross-training new team members, while supporting a positive guest experience through teamwork and clear communication in a multicultural setting.

Qualifications

• Be open and communicative and have a solid command of English.
• Ideally have professional experience in the hotel/catering and/or cleaning industry or be looking for a change of career.
• Enjoy developing employees – management experience is beneficial
• Be a team player and willing to provide assistance across departments – we achieve our results together
• Have an excellent sense of quality and service, as well as an aptitude for keeping things clean and tidy

Responsibilities

• Shared responsibility for ordering and deliveries within the housekeeping department
• Collaboration with internal and external cleaning staff
• Ensuring and implementing Motel One Housekeeping standards and responsibility for cleanliness in all areas
• Co-responsibility for the implementation of internal coaching, cross-training and induction of new employees in Housekeeping
• Cross-departmental insights into new areas of activity through cooperation in our multicultural teams

Skills

English proficiency

People development

Communication

Team collaboration

Quality focus

Job description

The Lancaster Gate Hotel is seeking an organized housekeeping supervisor to coordinate and manage the housekeeping department. You will share responsibility for ordering and deliveries, collaborate with internal and external cleaning staff, and uphold high standards of cleanliness across all areas.

You will also contribute to onboarding, coaching, and cross-training new team members, while supporting a positive guest experience through teamwork and clear communication in a multicultural setting.