Assistant Housekeeping Leader - Elevate Guest Experience

LGH Hotels Management Limited; Milton Keynes; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Employee discounts across LGH hotels

IHG employee room benefit programme

Free meals on duty

Free parking

Job summary

LGH Hotels Management Limited is seeking an Assistant Hospitality Service Manager to support the housekeeping team across guest rooms and public areas, ensuring the highest standards of cleanliness and guest care. You will work closely with the Housekeeping Manager to lead by example, delegate responsibilities and coach colleagues to excel in a fast-paced hotel environment.

This role rewards enthusiasm for people development, practical problem-solving and a passion for continuous improvement.

Qualifications

• This role requires strong leadership and people-management skills.
• Ability to drive standards across guest rooms and public areas.
• Focus on continuous improvement and coaching teammates.

Responsibilities

• Support the Housekeeping Manager in day-to-day leadership of the team.
• Lead by example to maintain high standards in guest rooms and public areas.
• Create a positive, well-organised working environment for the team.
• Train, develop, and grow the housekeeping team.
• Encourage innovation and continual improvement across the hotel.
• Ensure attention to detail, cleanliness and presentation remain top priorities.
• Help deliver a seamless, high-quality guest experience at all touchpoints.

Skills

Lead and motivate teams

People management

Organised

Attention to detail

Continuous improvement

Job description

LGH Hotels Management Limited is seeking an Assistant Hospitality Service Manager to support the housekeeping team across guest rooms and public areas, ensuring the highest standards of cleanliness and guest care. You will work closely with the Housekeeping Manager to lead by example, delegate responsibilities and coach colleagues to excel in a fast-paced hotel environment.

This role rewards enthusiasm for people development, practical problem-solving and a passion for continuous improvement.