Housekeeping Supervisor — Lead Cleanliness & Team Excellence

LGH Hotels Management Ltd; Cambridge; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

Access to IHG employee room benefit

Shopping discounts

Eye care

Free meals on duty

Free parking

Job summary

The Holiday Inn Cambridge, part of LGH Hotels Management Ltd, is seeking a reliable Housekeeping Supervisor to support day-to-day housekeeping operations and maintain the highest cleanliness standards across the hotel.

You will supervise the housekeeping team, provide clear guidance, and collaborate with Front Office and Maintenance to ensure guest rooms and public areas meet quality expectations. This role requires an organised, people-focused leader who can drive smooth, safe operations.

Qualifications

• Must have experience in housekeeping and supervisory roles.
• Reliable, organised and people-focused with a calm, practical approach.
• Able to supervise, train and guide team members.

Responsibilities

• Supervise and support the housekeeping team, ensuring cleaning standards and service levels are consistently met.
• Train and guide team members, helping them feel confident, capable and clear in their responsibilities.
• Plan daily schedules and allocate tasks effectively, ensuring all areas of the hotel are cleaned efficiently and on time.
• Inspect guest rooms and public areas regularly to maintain high standards of cleanliness and presentation.
• Monitor stock levels of cleaning supplies and equipment, ordering replacements when required.
• Liaise closely with Front Office, Maintenance and other departments to support smooth operations and guest satisfaction.
• Report any maintenance, health or safety concerns promptly and accurately.
• Ensure all housekeeping activities comply with health and safety standards and procedures.

Skills

People management

Training & coaching

Scheduling & planning

Attention to detail

Communication

Health & safety awareness

Job description

The Holiday Inn Cambridge, part of LGH Hotels Management Ltd, is seeking a reliable Housekeeping Supervisor to support day-to-day housekeeping operations and maintain the highest cleanliness standards across the hotel.

You will supervise the housekeeping team, provide clear guidance, and collaborate with Front Office and Maintenance to ensure guest rooms and public areas meet quality expectations. This role requires an organised, people-focused leader who can drive smooth, safe operations.