Guest Experience Leader - Food & Beverage Supervisor

LGH Hotels Management Ltd; Cambridge; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Free meals on duty

Free parking

Wellbeing support

Employee discounts

Job summary

The Holiday Inn Cambridge, part of LGH Hotels Management Ltd, is seeking a motivated Food & Beverage Supervisor to support guest experiences and lead the restaurant and bar team. This hands-on role focuses on service excellence, guest satisfaction, and maintaining high presentation standards.

Reporting to the Food & Beverage Manager, you will set clear expectations, step in during busy service, and help drive revenue through attentive service, energy on the floor, and a welcoming, personalised

Qualifications

• Have previous experience in a food and beverage supervisory or senior team member role.
• Enjoy leading by example and supporting others to feel confident and capable during service.
• Take pride in high standards of presentation, service, and attention to detail.

Responsibilities

• Work closely with the Food & Beverage Manager to support the smooth day-to-day running of the operation and help lead the team during service.
• Drive revenue through great service, attention to detail and positive energy on the floor.
• Create memorable, personalised experiences that encourage guests to return.

Job description

The Holiday Inn Cambridge, part of LGH Hotels Management Ltd, is seeking a motivated Food & Beverage Supervisor to support guest experiences and lead the restaurant and bar team. This hands-on role focuses on service excellence, guest satisfaction, and maintaining high presentation standards.

Reporting to the Food & Beverage Manager, you will set clear expectations, step in during busy service, and help drive revenue through attentive service, energy on the floor, and a welcoming, personalised