Housekeeping Supervisor - Cambridge

LGH - Holiday Inn; Cambridge; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Staff discounts

IHG employee benefits

Free meals on duty

Free parking

Job summary

LGH Hotels Management, owner of Holiday Inn Cambridge, seeks a Housekeeping Supervisor to oversee daily operations, coach the team, and uphold exceptional cleanliness across guest rooms and public spaces. You will ensure timely task execution and strong guest satisfaction through hands-on leadership.

Based at the Holiday Inn Cambridge, this role emphasizes clear communication, meticulous attention to detail, and collaboration with Front Office and Maintenance to sustain high standards in a busy

Qualifications

• Experience in housekeeping and a supervisory or leadership role.
• Ability to train and guide team members effectively.
• Proven planning skills for daily schedules and task allocation.
• A focus on high standards of cleanliness and presentation.
• Clear, calm communication across departments.

Responsibilities

• Supervise and support the housekeeping team, ensuring cleaning standards and service levels are met.
• Train and guide team members, building confidence and clarity in responsibilities.
• Plan daily schedules and allocate tasks to cover all hotel areas efficiently.
• Inspect guest rooms and public areas to maintain high cleanliness standards.
• Monitor stock levels of cleaning supplies and equipment, ordering as needed.
• Liaise with Front Office, Maintenance and other departments to support smooth operations.

Skills

Supervision

Team leadership

Planning

Communication

Health & safety

Tools

Cleaning operations software

Job description

We are looking for a reliable, organised and people focused Housekeeping Supervisor to support the day to day running of our housekeeping department and help maintain consistently high standards across the hotel. In this role, you will be a visible and supportive presence for the housekeeping team, providing clear guidance, reassurance and direction throughout the day. Your calm, practical approach will help the team feel confident and supported, ensuring guest rooms and public areas are presented to the highest standards of cleanliness, comfort and care.,

• Supervise and support the housekeeping team, ensuring cleaning standards and service levels are consistently met
• Train and guide team members, helping them feel confident, capable and clear in their responsibilities
• Plan daily schedules and allocate tasks effectively, ensuring all areas of the hotel are cleaned efficiently and on time
• Inspect guest rooms and public areas regularly to maintain high standards of cleanliness and presentation
• Monitor stock levels of cleaning supplies and equipment, ordering replacements when required
• Liaise closely with Front Office, Maintenance and other departments to support smooth operations and guest satisfaction
• Report any maintenance, health or safety concerns promptly and accurately
• Ensure all housekeeping activities comply with health and safety standards and procedures
• Has experience in housekeeping and is ready to take on a supervisory or leadership role
• Takes pride in high standards of cleanliness and presentation
• Enjoys supporting and guiding others in a practical, hands on environment
• Communicates clearly, calmly and respectfully with colleagues across departments
• Is well organised and confident managing priorities in a busy setting
• Pays close attention to detail and understands how routine and consistency support quality
• Values teamwork and contributes to a positive, respectful workplace culture
• The Holiday Inn Cambridge is perfectly situated by a serene lake in Impington, offering guests a peaceful retreat amidst rolling countryside while still being conveniently close to the heart of Cambridge. Just 2 miles from central Cambridge's colleges, shops, museums, and theatres, the hotel features 100 luxurious bedrooms and a variety of dining options, including the Junction Restaurant and Bar, and the lobby lounge., Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking