Housekeeping Team Member - Cambridge

LGH - Holiday Inn; Cambridge; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Employee discounts

IHG room benefit

Shopping discounts

Eye care

Wellbeing support

Cycle to work

Free meals on duty

Free parking

Team recognition

Job summary

The LGH Hotels Management group, including Holiday Inn Cambridge, seeks a Housekeeping Team Member to maintain guest rooms and public areas to high standards. You will work calmly and efficiently within set timeframes, helping guests feel at home and supported by a reliable, welcoming team.

Whether experienced or new to hospitality, you’ll be part of delivering a clean, comfortable environment that guests notice and appreciate, with opportunities across LGH’s UK portfolio.

Qualifications

• No prior housekeeping experience required.
• Hands-on, practical work and teamwork emphasized.

Responsibilities

• Clean and service guest bedrooms and public areas to company standards within allocated timeframes.
• Follow agreed cleaning and presentation standards for all room categories.
• Report damages, maintenance issues or breakages promptly to ensure repairs can be carried out.
• Maintain cleanliness and organisation in linen rooms, cupboards and working areas.
• Return all cleaning equipment to designated storerooms at the end of each shift.
• Work safely and responsibly, following hygiene and health & safety guidelines.
• Contribute positively to the team by working cooperatively and reliably; create clean, comfortable spaces.

Job description

As a Housekeeping Team Member, you will play an important role in creating a clean, comfortable and welcoming environment for our guests. Your work behind the scenes will directly shape how guests feel during their stay, helping them relax, feel cared for and truly at home. You will be responsible for cleaning and maintaining guest rooms and public areas to agreed standards, ensuring each space is presented with care and attention to detail. By working calmly, efficiently and consistently within set timeframes, you will help maintain the high standards our guests expect and trust.

• Clean and service guest bedrooms and public areas to company standards within allocated timeframes
• Follow agreed cleaning and presentation standards for all room categories
• Report any damages, maintenance issues or breakages promptly to ensure repairs can be carried out
• Maintain cleanliness and organisation in linen rooms, cupboards and working areas
• Return all cleaning equipment to designated storerooms at the end of each shift
• Work safely and responsibly, following hygiene and health & safety guidelines
• Contribute positively to the team by working cooperatively and reliably
  Takes pride in creating clean, comfortable and well presented spaces
• Enjoys practical, hands on work and being part of a team
• Pays close attention to detail and follows standards consistently
• Feels comfortable working to routines and timeframes
• Is reliable, responsible and understands the importance of their role
• Values contributing to a calm, welcoming environment for guests and colleagues

Whether you already have housekeeping experience or are new to hospitality, if you enjoy seeing the results of your work and knowing it makes a real difference to others, this Housekeeping Team Member role could be a great fit.
The Holiday Inn Cambridge is perfectly situated by a serene lake in Impington, offering guests a peaceful retreat amidst rolling countryside while still being conveniently close to the heart of Cambridge. Just 2 miles from central Cambridge's colleges, shops, museums, and theatres, the hotel features 100 luxurious bedrooms and a variety of dining options, including the Junction Restaurant and Bar, and the lobby lounge.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking