Housekeeping Supervisor

SOFITEL; London; On-site; GBP 30,000 - 38,000; Full time

Job summary

Join the luxury team at a leading hotel as a Housekeeping Supervisor. You'll lead and inspire the housekeeping staff to maintain impeccable standards and deliver exceptional service, alongside enjoying competitive salary benefits and growth opportunities within the largest hospitality group in Europe.

Benefits

Competitive Salary and annual bonus

Employee Benefit Card for discounts

Free Stays in the UK or Ireland

Sofitel Experience with luxurious night stays

Complimentary Meals While on Duty

Special Rates in F&B, Rooms & Spa

Exceptional Training and Development Opportunities

Global Growth Opportunities

Employee Assistance Program with GP Access

Social Events and Activities

Qualifications

• Strong leadership and supervisory skills.
• Excellent attention to detail.
• Ability to motivate and inspire a team.

Responsibilities

• Supervise and train a dedicated housekeeping team.
• Ensure rooms and public spaces are spotless.
• Oversee stock and uphold sustainability standards.

Skills

Leadership

Attention to detail

Flexibility

Computer literacy

Education

Previous experience in a housekeeping role

Tools

Opera

HotSOS

Job description

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Join the Magic Makers at Sofitel London St James

We’re looking for a passionate and detail-driven Housekeeping Supervisor to join our luxury team at Sofitel London St James.

You'll lead and inspire our housekeeping team, ensuring our guest rooms and public areas shine to perfection. From managing supplies to maintaining five-star standards, you’ll play a key role in delivering the French elegance and world-class service our guests love.

What you'll do:

• Supervise and train a dedicated housekeeping team
• Ensure rooms and public spaces are spotless and guest-ready
• Oversee stock and uphold sustainability standards
• Collaborate with other departments to deliver seamless service

If you’ve got an eye for detail, a love for leadership, and a passion for hospitality, we’d love to hear from you.

Qualifications

• Previous experience in a housekeeping role in a luxury hotel or similar establishment.
• Strong leadership and supervisory skills, with the ability to motivate and inspire a team.
• Excellent attention to detail and a commitment to maintaining high cleanliness standards.
• Flexibility to work in different shifts, including weekends and bank holidays.
• Good computer literacy. Knowledge of Opera and HotSOS is an advantage.
• Fluent in English; additional languages are a plus.

Additional Information

Discover a world of unparalleled perks tailored just for you:

• Competitive Salary and an annual bonus of £1,300 per year.
• Employee Benefit Card – Discounted rates at Accor properties worldwide.
• Free Stays in the UK or Ireland (4 nights/year) – Create unforgettable memories with your loved ones.
• Sofitel Experience – Enjoy a luxurious night at our hotel, complete with a delightful breakfast.
• Complimentary Meals While on Duty.
• Special Rates in F&B, Rooms & Spa – Treat yourself to luxury at unbeatable prices.
• Be Part of the Largest Hospitality Group in Europe.
• Exceptional Training and Development Opportunities through Apprenticeship Program.
• Global Growth Opportunities.
• Employee Assistance Program with 24/7 GP Access – Your well-being is our priority.
• Social Events and Activities.

Bring passion and dedication to excellence, and we will recognize your contribution with a variety of benefits, rewards, and development opportunities. We also offer a range of wellbeing initiatives, including apps with content to help you feel at your best. Join us, and you can thrive as an individual as well as part of a supportive and inclusive team.

Let your passion shine, visit careers.accor.com