Senior Housekeeping Supervisor

The Standard London; London; On-site; GBP 35,000; Full time

Job summary

The Standard London, un hôtel emblématique, recherche un Housekeeping Supervisor passionné pour rejoindre leur équipe dynamique. Avec un salaire compétitif et une gamme d'avantages, ce rôle est idéal pour ceux qui veulent exceller dans un environnement hôtelier boutique. La personne idéale inspirera son équipe et garantira un service exceptionnel, tout en apportant une touche d'individualité à chaque interaction.

Benefits

Meals on Duty

Pension Scheme

Life Assurance

Medical Assistance

Employee Assistance Programme

Travel Discounts

Employee & Family Rates

In-house Experience Programme

F&B Discounts

Recruitment Referral Bonus

Tuition Aid Scheme

Season Ticket Loan

Social Committee Activities

Qualifications

• Expérience en tant que Housekeeping Supervisor ou Coordinateur.
• Capacité à inspirer et motiver une équipe.
• Compétences en administration et attention au détail.

Responsibilities

• Assurer la propreté de l'hôtel et des espaces publics.
• Former l'équipe pour maintenir des standards de service.
• Créer un environnement de travail positif et cohésif.

Skills

Motivation

Organisation

Service client

Tools

Opera

Knowcross

Fourth

Microsoft Office

Job description

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Housekeeping Supervisor · Full Time · Weekday shifts starting at 9am - 5.30pm and weekend shifts 10am - 6.30pm · £34,500 · Plus a variety of company benefits

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling...

At the cultural heart-beat of The Standard are our team who bring to life our spaces, engage with our guests and vibrate social energy, day and night across our numerous bars, restaurants, event and guest spaces. Here at The Standard, we take a slightly different approach to our people and look far and wide for individuals that bring a unique perspective with them to our team (not a 5 page CV). We do not ask you to conform, read from a script or follow the rules (ok sometimes there are rules) but not when it comes down to you being able to express yourself or celebrate your individuality.

We are defined by our richness of personality, diversity of background and lifestyle and are now looking for a Housekeeping Supervisor who will embody our ‘Anything but Standard’ ethos!

Your role

As the Housekeeping Supervisor, you assist the Housekeeping Manager in overseeing the team and ensuring cleanliness and sanitation of the hotel, guest rooms, public areas, laundry and other assigned areas. You have a good understanding of our guests’ needs, and give your team members direction to fulfil these needs in a fast and effective way. You display a passionate, fun and enthusiastic approach to work in order to inspire and motivate the members of the team, creating an enjoyable, cohesive and supporting working environment to work within.

Do you have what it takes to be a Housekeeping Supervisor at The Standard

While we take every detail of design and guest experience seriously, we do not take ourselves too seriously. ‘Standard People’ are at the heart of our brand; vivid, dynamic and engaging. You’ll intrinsically understand the unique microcosm and the context of our venues and city you represent.

While prior experience as a Housekeeping Supervisor is always useful all are welcome at the Standard; you will have however an uncompromised and natural flair for service and be able to build genuine relationships with guests that enable us to not only preempt needs but foresee desires. In addition to this you will also need….

• A proven track record as a Housekeeping Supervisor or Housekeeping Coordinator with the ability to inspire and motivate a team, ideally gained in a similar ‘Lifestyle’ or boutique hotel sector
• To be highly motivated and pro-active; acting with professionalism and positivity in all interactions
• To have exceptional administration and organisation skills with great attention to detail
• The ability to deliver effective training to maintain consistent service standards
• Expert abilities in Opera, Knowcross, Fourth and Microsoft Office

We are defined by our richness of personality and diversity of background and lifestyle so if you think you have what it takes to be our Housekeeping Supervisor we’d love to hear from you.

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates prior to commencing employment..

Benefits Include

• Meals on Duty
• Pension Scheme
• Life Assurance (2 x Annual Salary)
• Medical Assistance (including online GP and Physio)
• Employee Assistance Programme with Well-being service
• Worldwide Travel Discounts via The Standard Advantage platform
• Employee & Family Rates across all Standard and Bunkhouse properties
• In-house Experience Programme
• F&B Discounts ranging from 25-50%
• Recruitment Referral Bonus up to £1,000
• Tuition Aid Scheme & subsidised training
• Season Ticket Loan & Bike 2 Work Scheme
• Social Committee with regular monthly social activities