Housekeeping Supervisor

The Red Carnation Hotel Collection (Red Carnation Hotels); London; On-site; GBP 28,000 - 31,000; Full time

Job summary

A luxury hotel in London is seeking a motivated Housekeeping Supervisor to lead the housekeeping team, ensuring exceptional cleanliness and guest satisfaction. This full-time role offers competitive salary and incredible benefits, including holiday allowance, service charge, and professional development opportunities.

Benefits

20-27 days holiday plus bank holidays

Service charge added to salary

Discounted accommodation rates

Enhanced maternity and paternity leave

Free meals on duty

Qualifications

• Previous experience in housekeeping and team supervision required.
• Ability to train, motivate, and support team members.
• Strong time management skills and flexibility with shifts.

Responsibilities

• Check and inspect up to 60 rooms per shift.
• Assist in training team members and monitor room status.
• Directly supervise team members and prepare rotas.

Skills

Leadership

Attention to Detail

Communication

Organisational Skills

Job description

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Join to apply for the Housekeeping Supervisor role at The Red Carnation Hotel Collection (Red Carnation Hotels)

Housekeeping Supervisor ***luxury hotel***

Incredible Benefits

We are looking for a motivated and detail-oriented Housekeeping Supervisor to lead our housekeeping team and ensure the highest standards of cleanliness and guest satisfaction. This is a fantastic opportunity to take the next step in your hospitality career within a professional, high-quality environment where your leadership and organisational skills will be truly valued.

Location: Hotel 41, Victoria

Employment type: Full-time

Working pattern: 40 hours per week / 5 days on and 2 days off

Salary: up to 31,000 per year including service charge

Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.

We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions.

Hotel 41 part of the Red Carnation Hotels is a prestigious Forbes Five Star boutique luxury hotel. This residents only hotel has 30 luxurious rooms and suites and a breathtaking Executive Lounge, discreet but full of atmosphere.

Key Responsibilities Of a Housekeeping Supervisor

• Checking and inspecting up to 60 rooms per shift.
• Assisting in the training of team members.
• Inputting and monitoring room status in the computer system throughout the shift.
• Preparing and allocating Room Attendants sections and porter duties.
• Assisting in the control and issuing of keys.
• Helping in the preparation of rotas to ensure there is adequate cover at all times.
• Directly supervising team members.
  
  

What are we looking for?

• Previous experience in housekeeping and team supervision.
• Strong leadership and people management skills.
• Excellent attention to detail.
• Ability to train, motivate, and support team members.
• Strong organisational and time management skills.
• Knowledge of cleaning procedures and health & safety standards.
• Good communication and interpersonal skills.
• Ability to handle guest requests professionally.
• Flexibility with shifts and working hours.
  
  

What’s in it for you?

• Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays
• Excellent service charge added to your salary every month.
• Professional, award winning learning and development opportunities from day one.
• Fantastic recommend a friend and family bonus scheme worth up to £600.
• Enhanced paid maternity leave & paternity leave.
• 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets.
• Discounted accommodation rates at Red Carnation Hotels worldwide.
• Two paid volunteering days each year, because we care about our community.
• Access to immediate Employee Assistance Programme, because we care about our employees.
• Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
• Social and team building events per hotel.
• Global Employee Appreciation Party, where we get to celebrate our incredible teams.
• Free meals on duty.
• Complimentary uniform and dry-cleaning services.
  
  

Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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