Housekeeping Supervisor

Chateau Denmark; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Chateau Denmark, a luxury boutique hotel in central London, is seeking a Housekeeping Supervisor to oversee the housekeeping team and maintain high standards for guest experience. This role is ideal for someone with supervisory experience and a passion for outstanding service.

Benefits

Rooms Service Charge

Employees and Friends & Family rates and discounts

Refer a friend bonus up to £200

Perkbox

Season Ticket Loan

Cycle to work & workplace pension schemes

Employee recognition schemes and Social events

Holiday increase by one day for each completed year of service (up to 5 days)

Qualifications

• Previous experience in a supervisory position.
• Passion for delivering excellent housekeeping experience.
• Exceptional attention to detail.
• Organised and proactive in managing tasks.

Responsibilities

• Effectively managing guest requests.
• Supervise cleaning and maintaining standards.
• Facilitate trainings for team members.

Skills

Attention to detail

Team player

Excellent communication

Job description

We are looking for aHousekeeping Supervisorto join our team at Chateau Denmark, a Luxury boutique hotel in central London. Inspired by the birthplace of the British music scene, we embrace Denmark Street’s creativity and spirit. Chateau Denmark’s 44rooms and apartments offer a unique blend of escapism and rebellion, showcasing exceptional craftsmanship and fierce beauty.

As aHousekeeping Supervisoryou will be reporting directly to the Chief Housekeeper and Assistant Chief Housekeeper, and you will oversee the responsibilities of the rest of team. You will be an essential part of the guest experience, helping define and maintain the Chateau Keeping standards. Bringing an unparalleled level of service you’ll work closely with colleagues embodying a no half measures attitude.

As a member of the Chateau Denmark team, you will be part of a supportive and social place, while receiving the followingbenefits:

• Rooms Service Charge.
• Employees and Friends & Family rates anddiscounts.
• Refer a friend bonus up to £200 per referral.
• Perkbox
• Season Ticket Loan.
• Cycle to work & workplace pension schemes.
• Employee recognition schemes and Social events.
• Holiday increase by one day for each completed year of service (up to 5 days)
• And much more!

Profile:

• Previous experience in a supervisory position.
• Passion for delivering excellent housekeeping experience.
• Exceptional attention to detail.
• Being organised and proactive in managing tasks.
• Being an excellent team player, and have an outstanding communication and guest facing skills.

Your duties

• Effectively managing guest request.
• Supervise the cleaning and maintaining the standards of all rooms and public areas.
• Supervise the progress of tasks undertaken by the department.
• Reporting any technical and maintenance issues.
• Facilitate trainings for team members and new starters.
• Updating status of guest rooms on communication apps.
• Comply with hotel safety and security.
• Carry out lost property procedure.

Chateau Denmark is based at Denmark Street, London, WC2H 8LP, and the closest tube station is Tottenham Court Road, on the central, northern and Elizabethline.

All candidates must be eligible to live and work in the UK. Evidence of eligibility will be required as part of the recruitment process.