Housekeeping Supervisor

Verde Resorts; Irvine; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Enhanced holiday entitlement

Discounted staff breaks

Free use of facilities

Food discount

Free golf

Staff rewards

Cycle to work

Employee assistance

Job summary

Verde Resorts is seeking a Housekeeping Supervisor to join our team at Dundonald Links, Gailes, United Kingdom. This permanent, full-time role covers 40 hours per week and includes weekends and bank holidays. Flexibility is essential to meet business needs.

You will lead a small team, oversee laundry, clean guest rooms and ensure stock levels are accurate. Training, communication and a positive team dynamic are key to success.

Qualifications

• Previous experience in a similar housekeeping role.
• Excellent customer service and strong communication skills.
• A driving licence and the ability to drive is an advantage for commuting.

Responsibilities

• Lead a small team to achieve high standards in the Housekeeping Manager's absence.
• Work with the team to collect laundry, clean guest accommodation and deliver clean laundry while managing stock levels.
• Ensure staff promptly report any lost and found property.
• Prepare staff rotas.
• Ensure staff are trained.
• Manage team motivation and resolve issues within the team.

Skills

Customer service

Communication

Driving

Job description

We are looking for a Housekeeping Supervisor to join our team at Dundonald Links in Gailes. Fantastic hourly rate of £13.21!

This is a permanent position to work full time hours. This will be 40 hours across 5 variable days which will include weekends and bank holidays.

Flexibility is essential to suit the needs of the business.

Company overview

Verde Resorts has 8 amazing destinations across the United Kingdom, each of which has its own unique offering. Whether you are looking for a role in food and beverage, grounds, maintenance, housekeeping, entertainment or at a management level then the Verde Resorts family will have the career waiting for you!

About The Role

Main responsibilities

The successful Housekeeping Supervisor will

• Lead a small team to achieve the highest standards in their work in the Housekeeping Managers absence.
• Work alongside the team to collect laundry, clean guest accommodation and deliver clean laundry while ensuring stock levels are accurate.
• Ensure the team are promptly reporting any lost and found property.
• Complete staff rotas.
• Ensure that staff are trained.
• Manage the motivation and any issues within the team.

Requirements

Previous experience in a similar role is essential.Excellent customer service and strong communication skills are essential. A driving licence and the ability to drive is an advantage in order to enable an easy commute.

What's in it for you

• Competitive rate of pay.
• Enhanced holiday entitlement (*with the option to cash in a number of holidays per year).
• Discounted staff breaks at our luxurious holiday resorts across the UK.
• Free use of all Verde Resorts facilities including many of our free gyms and swimming pools.
• Food discount across all resorts.
• *Free complimentary round of Golf .
• Discounts on spa treatments.
• *'Introduce a friend' recruitment bonus.
• *Company employee sick pay.
• Compassionate leave pay.
• Employee Assistance Programme.
• Free access to the Verde Resorts Academy training programme to help further your career and skill levels.
• Cycle to work scheme.
• MediCash cash plan.

*Subject to terms and conditions

Required Criteria

• Right to Live and work in the UK
• Previous experience in a similar role
• Excellent customer service and strong communication skills

Desired Criteria

• A driving licence and the ability to drive is an advantage to enable easy travel to and from the resort

Skills Needed

Ability to Identify and Anticipate needs, Attention to detail, Exceeding Customer Expectations

About The Company

Founded in 2017 and headquartered in London, Verde Resorts Management supports a portfolio of holiday resorts and lodge parks throughout the UK. As a small but dedicated team, we manage holiday-home ownership sites, break-away resorts and leisure-oriented properties. Our work includes resort operations, hospitality services, holiday home ownership administration, and maintaining high standards of guest and owner satisfaction. We aim to offer tranquil getaways, quality amenities, and professional service management, making holiday-home ownership or short breaks as smooth and enjoyable as possible. For staff, we offer the opportunity to be part of a growing business where every role makes a difference - from property operations to guest services and administration.

Company Culture

At Verde Resorts Management, we believe in building a workplace rooted in respect, teamwork and a shared love for hospitality and leisure. We're a compact, hands-on team where each individual's contribution counts - everyone gets heard. We encourage open communication and collaboration whether someone works in guest services, maintenance, administration or operations. We value flexibility, friendly working relationships and a supportive environment, recognising that delivering great guest experiences starts with a team that feels supported, trusted and valued. Fans of nature, relaxed surroundings and holiday-style living will find working with us especially rewarding.

Company Benefits

We strive to support our team with fair compensation and a working environment that values wellbeing and balance. Employees benefit from opportunities to work in resort settings - often surrounded by natural landscapes and leisure amenities - which can offer a different pace compared with typical office jobs. Roles frequently combine guest-facing hospitality with property-management, giving staff varied experiences and skills. As a small company, there are real opportunities for involvement across different functions, which can support career development and growth. We prioritise teamwork, a friendly atmosphere and provide chances for staff to share ideas, take responsibility and make a noticeable impact for both guests and property owners.

Salary

£13.21 per hour