Housekeeping Supervisor

Champneys; Ashby-de-la-Zouch; On-site; GBP 15,000 - 22,000; Full time

Job summary

Champneys, a premium health and wellbeing brand operating across the UK, is seeking a Housekeeping Supervisor to lead and develop the team delivering exceptional guest experiences. You will ensure the highest standards of cleanliness in guest rooms and public areas, supervise daily operations, and coach staff to maintain impeccable service while managing laundry and stock with cost awareness.

This zero-hour contract offers a frontline management role within a luxury hospitality group, with

Qualifications

• Experience in a housekeeping supervisory role (hospitality preferred).
• Strong leadership with ability to motivate and develop a team.
• Excellent attention to detail and high cleanliness standards.
• Proactive, hands-on approach with strong organisational skills.
• Knowledge of health & safety and COSHH procedures.
• Experience with rota planning or workforce systems (desirable).

Responsibilities

• Support day-to-day operation of the housekeeping department, ensuring standards are consistently exceeded.
• Supervise and lead the housekeeping team, driving a culture of excellence and attention to detail.
• Inspect guest rooms and public areas to maintain impeccable standards.
• Ensure effective laundry operations and guest laundry services.
• Coach team members, identifying training needs and delivering on-the-job training.
• Assist with recruitment, onboarding and team performance management.
• Deputise for the Head of Housekeeping when required.
• Ensure maintenance issues are identified and reported promptly.
• Manage stock levels and support cost control within department budgets.
• Deliver exceptional guest service at every touchpoint.

Skills

Leadership

Attention to detail

Organisational skills

Communication

Health & Safety

COSHH

Rota planning

Workforce systems

Job description

Contract: Zero Hour
Salary: £13,.50 per hour

At Champneys, we’ve been pioneers in health, beauty and wellbeing since 1925. As a family-owned business, we operate luxurious health spas, resorts and hotels across the UK, delivering exceptional experiences that help our guests feel their very best, inside and out.

We pride ourselves on high standards, a people-first culture and a commitment to continuous innovation in wellness.

The Role

We’re looking for a passionate and experienced Housekeeping Supervisor to support the smooth, efficient running of our housekeeping department.

In this hands-on management role, you’ll ensure the highest standards of cleanliness and presentation across guest accommodation and public areas, while motivating and developing your team to deliver exceptional service every day.

Key Responsibilities

• Support the day-to-day operation of the housekeeping department, ensuring standards are consistently exceeded
• Supervise and lead the housekeeping team, driving a culture of excellence and attention to detail
• Inspect guest rooms and public areas to maintain impeccable standards
• Ensure effective laundry operations and guest laundry services
• Actively support and coach team members, identifying training needs and delivering on-the-job training
• Assist with recruitment, onboarding and team performance management
• Deputise for the Head of Housekeeping when required
• Ensure maintenance issues are identified and reported promptly
• Manage stock levels and support cost control within department budgets
• Deliver exceptional guest service at every touchpoint

What We’re Looking For

• Previous experience in a housekeeping supervisory role (hospitality preferred)
• Strong leadership skills with the ability to motivate and develop a team
• Excellent attention to detail and high standards of cleanliness
• A proactive and hands-on approach
• Strong organisational and communication skills
• Knowledge of health & safety and COSHH procedures
• Experience of rota planning and/or workforce systems (desirable)

Why Join Us?

• At Champneys, we don’t just offer a job, we offer a career in a supportive, people-focused environment where your contribution truly matters.
• Opportunity to work in a premium wellness brand
• Ongoing training and development opportunities
• A collaborative and friendly team culture
• App technology for shifts.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].