Housekeeping Supervisor

Champneys; United Kingdom; À distance; GBP 15 000 - 22 000; Plein temps

Résumé du poste

Champneys, a premium health, beauty and wellbeing brand, seeks a Housekeeping Supervisor to oversee guest accommodation and public areas across UK properties. This hands-on role focuses on the highest standards of cleanliness, presentation and team development to deliver exceptional guest experiences daily.

You will lead and coach the housekeeping team, manage rosters, assist with recruitment and training, and ensure seamless operation aligned with Champneys’ people-first culture and premium

Qualifications

• Experience in a housekeeping supervisory role (hospitality preferred).
• Strong leadership and team development skills.
• Excellent attention to detail and high cleanliness standards.
• Proactive, hands-on approach with good organisational skills.

Responsabilités

• Oversee daily housekeeping operations and exceed standards.
• Lead and motivate the housekeeping team with a focus on excellence.
• Inspect guest rooms and public areas for impeccable presentation.
• Manage laundry operations and guest laundry services.
• Coach staff, identify training needs and deliver on-the-job training.
• Assist with recruitment, onboarding and performance management.
• Act as deputy Head of Housekeeping when required.
• Report maintenance issues promptly and manage stock/costs.
• Deliver exceptional guest service at every touchpoint.

Connaissances

Leadership

Housekeeping

Detail oriented

Communication

Description du poste

Contract: Zero Hour
Salary: £13,.50 per hour

At Champneys, we've been pioneers in health, beauty and wellbeing since 1925. As a family-owned business, we operate luxurious health spas, resorts and hotels across the UK, delivering exceptional experiences that help our guests feel their very best, inside and out.

We pride ourselves on high standards, a people-first culture and a commitment to continuous innovation in wellness.

The Role

We're looking for a passionate and experienced Housekeeping Supervisor to support the smooth, efficient running of our housekeeping department.

In this hands-on management role, you'll ensure the highest standards of cleanliness and presentation across guest accommodation and public areas, while motivating and developing your team to deliver exceptional service every day.

Key Responsibilities

• Support the day-to-day operation of the housekeeping department, ensuring standards are consistently exceeded
• Supervise and lead the housekeeping team, driving a culture of excellence and attention to detail
• Inspect guest rooms and public areas to maintain impeccable standards
• Ensure effective laundry operations and guest laundry services
• Actively support and coach team members, identifying training needs and delivering on-the-job training
• Assist with recruitment, onboarding and team performance management
• Deputise for the Head of Housekeeping when required
• Ensure maintenance issues are identified and reported promptly
• Manage stock levels and support cost control within department budgets
• Deliver exceptional guest service at every touchpoint

What We're Looking For

• Previous experience in a housekeeping supervisory role (hospitality preferred)
• Strong leadership skills with the ability to motivate and develop a team
• Excellent attention to detail and high standards of cleanliness
• A proactive and hands-on approach
• Strong organisational and communication skills
• Knowledge of health & safety and COSHH procedures
• Experience of rota planning and/or workforce systems (desirable)

Why Join Us?

• At Champneys, we don't just offer a job, we offer a career in a supportive, people-focused environment where your contribution truly matters.
• Opportunity to work in a premium wellness brand
• Ongoing training and development opportunities
• A collaborative and friendly team culture
• App technology for shifts.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].