Assistant Housekeeping Manager

Champneys; United Kingdom; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness incentives

Digital fitness programmes

Nutrition guides and recipes

Self-Guided meditation

Complimentary Spa Day on probation

50% discounts on Champneys products

Discounted stays for you and family

Employee Assistance Programme

Job summary

Champneys is seeking an Assistant Housekeeping Manager to support the smooth running of the department and deliver immaculate guest spaces across resort facilities.

You will lead a hands-on team, coach staff, manage rotas and ensure the highest standards of cleanliness and guest service in a fast-paced, luxury environment.

Qualifications

• Experience in a housekeeping supervisory or management role.
• Strong eye for detail and high standards.
• Hands-on leader who works alongside the team.
• Excellent organisational and people-management skills.
• Ability to manage rotas and a fast-paced environment.
• Proactive, solution-focused approach to challenges.
• Understanding of health & safety and COSHH is desirable.

Responsibilities

• Support the day-to-day management of the housekeeping team.
• Allocate daily duties to meet brand standards.
• Inspect rooms and public spaces to maintain exceptional cleanliness.
• Manage rotas, staffing levels and scheduling.
• Oversee laundry operations and stock control of linen and housekeeping supplies.
• Drive consistent service standards and respond to guest requests.
• Coach, train and develop team members.
• Support recruitment, inductions and performance management.
• Deputise for the Head of Housekeeping and attend meetings when required.
• Support the effective use of systems (rotas, payroll, stock)
• Maintain strong communication across departments.

Skills

Housekeeping supervision

People management

Attention to detail

Organisational skills

Health & safety knowledge

Job description

At Champneys, exceptional standards are at the heart of everything we do – and that starts with our environment. As Assistant Housekeeping Manager, you’ll play a key management role in delivering the immaculate, calm and luxurious surroundings our guests expect.

This is a hands‑on, people‑focused role where your eye for detail and passion for high standards will make a true impact.

About Champneys

Champneys is the UK’s original health spa brand, built on the belief that health, beauty and wellbeing are deeply connected. As a family‑owned business, we pride ourselves on delivering exceptional guest experiences across our award‑winning resorts, hotels and day spas.
Our housekeeping teams are fundamental to that experience – creating the spaces where relaxation begins.

The Role

As Assistant Housekeeping Manager, you’ll support the smooth running of the housekeeping department, ensuring all guest rooms and public areas are maintained to the highest standards.

You’ll lead, coach and motivate your team, manage rotas and resources, and ensure the department consistently delivers a high‑quality, efficient and guest‑focused service. You’ll also deputise for the Head of Housekeeping when required, taking full responsibility for the department.

What You’ll Be Doing

• Supporting the day‑to‑day management of the housekeeping team
• Allocating daily duties to ensure all rooms and public areas meet brand standards
• Inspecting accommodation and public spaces to maintain exceptional cleanliness
• Managing rotas, staffing levels and scheduling to meet operational demands
• Overseeing laundry operations and stock control of linen and housekeeping supplies
• Driving consistent service standards and responding to guest requests with professionalism
• Coaching, training and developing team members to deliver exceptional results
• Supporting recruitment, inductions and performance management within the department
• Managing maintenance reporting and ensuring issues are resolved efficiently
• Deputising for the Head of Housekeeping and attending meetings when required
• Supporting the effective use of systems (including rotas, payroll and stock processes)
• Maintaining strong communication across departments to support guest satisfaction

What We’re Looking For

• Experience in a housekeeping supervisory or management role
• A strong eye for detail and a passion for high standards
• A hands‑on leader who enjoys working alongside their team
• Excellent organisational and people‑management skills
• Ability to manage rotas, priorities and a fast‑paced environment
• A proactive, solution‑focused approach to challenges
• Understanding of health & safety and COSHH is desirable

Why Work at Champneys?

• Be part of an iconic luxury wellbeing brand
• Manage a team that shapes the guest experience every day
• Supportive, people‑first culture within a family‑owned business
• Opportunities for career development and progression
• Wellbeing‑led environment aligned to healthy living
• Pride in delivering exceptional standards across every space

At Champneys, our Assistant Housekeeping Managers don’t just maintain rooms – they create the environment that allows our guests to relax, recharge and feel their best.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].