Housekeeping Supervisor

Buxton Crescent; Buxton; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Health incentives

Digital fitness programmes

Nutrition guides and recipes

Self-guided meditation app

Champneys experiences (overnight stay,

Spa day experience

Scheduling app for timesheets and abs

In-house social media for Champneys

Employee Assistance Programme

Shopping discounts

Probation spa day

Product discounts

Club discounts

Merlin Entertainments Attraction

Refer a friend incentive

Long service celebrations

Free parking

Job summary

Champneys is seeking a passionate Housekeeping Supervisor to drive the smooth operation of the housekeeping department across guest accommodation and public areas. You will lead, motivate and develop the team to maintain the highest cleanliness and presentation standards, while delivering exceptional guest service.

In this hands-on role you will oversee recruitment support, training needs, and performance management, deputise for the Head of Housekeeping when required, and contribute to

Qualifications

• Previous supervisory experience in housekeeping or hospitality preferred.
• Strong leadership and team-management abilities.
• Excellent attention to detail and presentation standards.
• Proactive, hands-on approach with good organisational skills.

Responsibilities

• Support day-to-day operation of the housekeeping department to exceed standards.
• Supervise and lead the housekeeping team with a culture of excellence.
• Inspect guest rooms and public areas to maintain impeccable standards.
• Oversee laundry operations and guest laundry services.
• Coach team members, identify training needs, and deliver on-the-job training.
• Assist with recruitment, onboarding and performance management.
• Deputise for Head of Housekeeping when required.
• Report maintenance issues promptly.
• Manage stock levels and support cost control within budgets.
• Deliver exceptional guest service at every touchpoint.

Skills

Leadership

Attention to detail

Organisational skills

Communication

Proactive approach

Job description

At Champneys, we’ve been pioneers in health, beauty and wellbeing since 1925. As a family-owned business, we operate luxurious health spas, resorts and hotels across the UK, delivering exceptional experiences that help our guests feel their very best, inside and out.

We pride ourselves on high standards, a people-first culture and a commitment to continuous innovation in wellness.

The Role

We’re looking for a passionate and experienced Housekeeping Supervisor to support the smooth, efficient running of our housekeeping department.

In this hands-on management role, you’ll ensure the highest standards of cleanliness and presentation across guest accommodation and public areas, while motivating and developing your team to deliver exceptional service every day.

Key Responsibilities

• Support the day-to-day operation of the housekeeping department, ensuring standards are consistently exceeded
• Supervise and lead the housekeeping team, driving a culture of excellence and attention to detail
• Inspect guest rooms and public areas to maintain impeccable standards
• Ensure effective laundry operations and guest laundry services
• Actively support and coach team members, identifying training needs and delivering on-the-job training
• Assist with recruitment, onboarding and team performance management
• Deputise for the Head of Housekeeping when required
• Ensure maintenance issues are identified and reported promptly
• Manage stock levels and support cost control within department budgets
• Deliver exceptional guest service at every touchpoint

What We’re Looking For

• Previous experience in a housekeeping supervisory role (hospitality preferred)
• Strong leadership skills with the ability to motivate and develop a team
• Excellent attention to detail and high standards of cleanliness
• A proactive and hands-on approach
• Strong organisational and communication skills
• Knowledge of health & safety and COSHH procedures
• Experience of rota planning and/or workforce systems (desirable)

Why Join Us?

• At Champneys, we don’t just offer a job, we offer a career in a supportive, people-focused environment where your contribution truly matters.
• Opportunity to work in a premium wellness brand
• Ongoing training and development opportunities
• A collaborative and friendly team culture

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].