Housekeeping Senior Supervisor

Accor Hotels; Manchester; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading hotel brand in Manchester is seeking a Housekeeping Supervisor to maintain high cleanliness standards and lead the housekeeping team. This role involves supervising staff, conducting inspections, and managing operational aspects to ensure an exceptional guest experience. Candidates should have a strong background in housekeeping management, excellent communication skills, and a commitment to quality and safety.

Qualifications

• Experience in housekeeping management preferred.
• Ability to train and mentor staff.
• Strong attention to detail and quality standards.

Responsibilities

• Supervise and train housekeeping staff to maintain high standards.
• Ensure compliance with health and safety regulations and company policies.
• Conduct quality inspections and address staff performance.

Skills

Supervision

Training

Quality Assurance

Health and Safety Compliance

Team Coordination

Job description

Company Description

Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.

The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.

Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.

The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.

Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.

Job Description

• Supervision of Housekeeping Staff

  • Assign daily tasks and responsibilities to housekeeping team members.
  • Train, mentor, and monitor the performance of staff to maintain high standards.
  • Conduct regular inspections to ensure cleaning tasks are completed effectively.

• Operational Management

  • Develop and update cleaning schedules for all areas.
  • Ensure sufficient stock of cleaning supplies and equipment; place orders as needed.
  • Coordinate with other departments to address special cleaning requirements or requests.

• Quality Assurance

  • Inspect rooms, public areas, and facilities to ensure they meet cleanliness and hygiene standards.
  • Address and resolve complaints or concerns related to housekeeping services.
  • Implement corrective measures to improve cleaning processes and staff performance.

• Health and Safety Compliance

  • Ensure adherence to health and safety regulations and company policies.
  • Train staff on proper use of cleaning chemicals, equipment, and personal protective gear.
  • Report any maintenance issues, hazards, or accidents promptly.

• Team Coordination

  • Schedule and monitor staff shifts to ensure adequate coverage.
  • Conduct regular team meetings to communicate goals and provide updates.
  • Foster a positive and motivated work environment for the housekeeping team.

• Record Keeping and Reporting

  • Maintain logs of cleaning activities, inventory, and staff performance.
  • Prepare reports for management on housekeeping operations and improvements.
  • Track and report lost and found items as per policy.