Housekeeping Room Attendant

New Bath Hotel & Spa

Matlock

On-site

GBP 18,000 - 24,000

Full time

9 days ago

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Benefits offered by this job

Discounted hotel room rates

Pension entitlement (Stakeholder)

Training and development

Job summary

New Bath Hotel & Spa in Matlock Bath is seeking a motivated hotel housekeeping team member. You will help maintain high standards of cleanliness in bedrooms, corridors and public areas, while supporting the Head Housekeeper with daily cleaning and setup of rooms.

We value teamwork, a positive attitude and a commitment to guest satisfaction. You will participate in safety trainings and contribute to a welcoming guest experience in a historic hotel near the Peak District.

Qualifications

Experience in hotel housekeeping or similar environment preferred.
High standards of cleanliness and efficiency under pressure.
Ability to follow training and health & safety procedures.

Responsibilities

Ensure cleanliness, hygiene and tidiness in bedrooms, corridors and public areas.
Support the Assistant/Head Housekeeper with daily cleaning and setup of rooms.
Report maintenance issues and follow up to ensure repairs are completed.
Be courteous and welcoming to all guests and anticipate their needs.
Log and secure any guest property left behind and help resolve issues as needed.
Attend all H&S, Fire and Food Safety training and adhere to safety guidelines.
Complete any other reasonable tasks requested by Line Manager.

Skills

Teamwork

Attention to detail

Guest service

Job description

Who are we

New Bath Hotel & Spa is a beautiful 54-bedroom hotel located in the heart of Matlock Bath, within the scenic Peak District National Park. The hotel stands as a testament to the area's rich history, with origins tracing back to 1745 when it began as a bathing establishment centred around a natural spring that still flows today. The hotel features a historic outdoor swimming pool known as the New Bath Hotel Lido. Established in 1934, this unique lido is supplied by mineral-rich spring water from the nearby mountainside, ensuring a natural and chemical-free swimming experience.

Role Responsibilities

The successful candidate will have a hard working attitude, work well as part of a team and on their own. They will have great attention to detail and take pride in a job well done. Will understand the importance that housekeeping play in the hotel function, and will be able to provide excellent standards of cleanliness and bedroom set up.

To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
You’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
You’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
You’ll ensure any guest property left behind is logged and stored in a secure location for lost property. Resolving any guest problems or complaints when possible and ensuring management are kept informed.
Must attend all H&S, Fire and Food Safety Training as directed by designated Line Manager.
Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
To complete any other reasonable tasks as requested by your Line Manager.

Key Requirements

If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you. You will: