Housekeeping Porter

Iconic Hotels & Resorts; Greater London; Hybrid; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Refer-a-Friend Bonus £1,000

Discounted stays across Nobu Hotels

Career progression opportunities

Free meals on duty

Discounts on food & beverage

Wellness & Pilates discounts

Life Assurance Scheme

Cycle to Work Scheme

Up to 33 days holiday

Job summary

Nobu Hotel London Portman Square is hiring a Housekeeping Porter to help the housekeeping and linen teams uphold the brand’s luxury standards. You will assist with stocking, linen control, furniture moves and guest requests, working closely with room attendants and the wider hotel team.

This role suits someone who enjoys being active, takes pride in high standards and thrives in a collaborative environment within a world‑renowned luxury hospitality brand.

Qualifications

• Experience in housekeeping, hotels, logistics or porter roles.
• Ability to work in a physically demanding environment.
• Strong organisational skills and attention to detail.
• Proactive and flexible approach to work.
• Excellent communication and teamwork skills.
• Commitment to delivering exceptional guest service.
• Genuine passion for hospitality.

Responsibilities

• Maintain linen stores and housekeeping areas to keep them stocked and organised.
• Assist with furniture moves, bed moves and room set-ups as required.
• Receive, unload and store housekeeping deliveries and supplies.
• Support room attendants and public area staff to ensure cleanliness standards.
• Respond to guest requests promptly and professionally.
• Contribute to efficient operations and health and safety compliance.

Skills

Housekeeping experience

Teamwork

Guest service

Job description

At Nobu Hotel London Portman Square, every exceptional guest experience begins behind the scenes. As a Housekeeping Porter, you'll play a vital role in ensuring our housekeeping operation runs smoothly, supporting the team that delivers the immaculate presentation and luxury standards our guests expect.

This is a hands‑on role where no two days are the same. You'll be responsible for maintaining linen supplies or moving furniture across the hotel, supporting room attendants, managing deliveries, assisting with guest requests, and ensuring all housekeeping areas remain organised and efficient.

If you enjoy being active, take pride in your work, and want to be part of a world‑renowned luxury hospitality brand, we'd love to hear from you.

Why Join Nobu?

• £1,000 Refer-a-Friend Bonus
• Discounted stays across Nobu Hotels worldwide
• Career progression opportunities within Nobu and the wider portfolio
• Innovative learning and development programmes
• Free meals whilst on duty
• Discounts on food and beverage
• Discounted wellness treatments and Pilates classes
• Life Assurance Scheme
• Cycle to Work Scheme
• Up to 33 days holiday through length of service
• Team social events and Employee Awards Night
• Wellness and volunteering initiatives

The Role

As a Housekeeping Porter, you'll support both the housekeeping and linen operations to ensure the hotel consistently delivers the highest standards of cleanliness, comfort and service. Working closely with Room Attendants, Public Area Attendants and the wider hotel team, you'll help keep guest rooms, linen stores and housekeeping areas fully stocked, organised and operational.

This role is perfect for someone who enjoys a physically active position, works well as part of a team and takes pride in maintaining exceptional standards.

What You'll Be Doing

• Ensuring guest floors and housekeeping areas remain fully stocked with linen and supplies
• Receiving, unloading and storing housekeeping and linen deliveries
  
• Rearranging furniture or moving of beds where required.
• Managing linen inventory and maintaining appropriate stock levels throughout the hotel
• Conducting quality checks on linen to ensure it meets Nobu standards
• Supporting the Housekeeping team with furniture moves, bed moves and room set-ups when required
• Assisting with guest requests promptly and professionally
• Maintaining clean, organised and safe linen stores and housekeeping areas
• Reporting maintenance issues and damages using the correct procedures
• Monitoring housekeeping supplies and notifying management of replenishment requirements
• Supporting Public Area and Housekeeping operations when business levels require
• Working collaboratively with colleagues across all departments
• Providing genuine, attentive and friendly service to both guests and colleagues
• Contributing ideas to improve efficiency, service delivery and the guest experience
• Upholding all health, safety and compliance requirements
• Acting as an ambassador for Nobu's values of Family, Crafted, Smile and Kokoro

What We're Looking For

We're looking for someone with a positive attitude, strong work ethic and a willingness to help wherever needed.

• Previous experience in housekeeping, hotels, logistics, porter or a similar operational role
• The ability to work efficiently in a physically demanding environment
• Excellent organisational skills and attention to detail
• A proactive and flexible approach to work
• Strong communication and teamwork skills
• A commitment to delivering exceptional guest service
• A genuine passion for hospitality

Build Your Career With Nobu

At Nobu, our people are at the heart of everything we do. As a Housekeeping Porter, you'll be an essential part of delivering the seamless luxury experience that our guests remember long after they leave.