Housekeeping Office Coordinator

Allscreens Nationwide Ltd; Greater London; On-site; GBP 34,000 - 41,000; Full time

Benefits offered by this job

Two hotel wide social events

Discounted overnight stays

Lifestyle wellness benefits

Career progression opportunities

Training & development

Wellness initiatives

Up to 33 holiday days

Life Assurance Scheme

Cycle to Work

F&B discounts

Free meals on duty

Job summary

Nobu Hotel London Portman Square is seeking a Housekeeping Office Coordinator to support the day-to-day operations of the Housekeeping department.

You will act as the central point of communication between Housekeeping, Front Office, Porters and Maintenance, oversee room inventory, coordinate room allocations and ensure accurate information is shared across departments to support a seamless guest experience.

Qualifications

• Experience in housekeeping coordination within a luxury hotel environment.
• Strong communication across departments to ensure seamless guest experiences.
• Highly organised with attention to detail and ability to prioritise conflicting tasks.

Responsibilities

• Support the Executive Housekeeper and Head Housekeeper with daily operations.
• Oversee room inventory and monitor arrivals, departures and room status updates.
• Allocate rooms, floors and tasks to Room Attendants.
• Coordinate communication between Housekeeping, Front Office, Porters and Maintenance.
• Ensure room status information is accurate and updated in real time.
• Report maintenance issues and follow up to ensure timely resolution.
• Assist with departmental scheduling and labour planning.
• Monitor inventories for linen, uniforms, supplies and equipment.
• Ensure guest rooms are maintained to Nobu standards.
• Brief teams on priorities and expectations and support onboarding of new staff.

Skills

Housekeeping coordination

Communication skills

Organisational skills

Team liaison

Tools

Hotel systems

Job description

Branch: Nobu Hotel London Portman Square

Salary/Benefits: £37,453 plus service charge and benefits

Contract type: Permanent

Hours: Full Time

Posted date: 22/07/2026

As a Housekeeping Office Coordinator, you will play a vital role in supporting the day to day operation of the Housekeeping department. Acting as the central point of communication between Housekeeping, Front Office, Porters and Maintenance, you will oversee room inventory, coordinate room allocations and ensure accurate information is shared across departments to support a seamless guest experience.

You will

• Support the Executive Housekeeper and Head Housekeeper with the daily operation of the department
• Oversee room inventory and monitor arrivals, departures and room status updates
• Allocate rooms, floors and daily tasks to Room Attendants
• Coordinate communication between Housekeeping, Front Office, Porters and Maintenance teams
• Ensure room status information is accurate and updated in real time
• Report maintenance issues and follow up to ensure timely resolution
• Assist with departmental scheduling and labour planning
• Monitor inventories for linen, uniforms, supplies and housekeeping equipment
• Ensure guest rooms are inspected promptly and maintained to Nobu standards
• Brief team members and agency staff on daily priorities and expectations
• Support the training, development and onboarding of new team members
• Suggest improvements that enhance efficiency, accuracy and the guest experience
• Attend team briefings and departmental meetings, sharing ideas and insights
• Build strong relationships with operational departments across the hotel
• Demonstrate a proactive, organised and solution focused approach to work
• Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction

What We're Looking For

You bring experience within Housekeeping within a luxury hotel environment. Highly organised and detail focused, you are confident managing competing priorities while maintaining accuracy and efficiency.

You are a strong communicator who enjoys working collaboratively across departments and building positive relationships with colleagues at all levels. Comfortable using hotel systems and coordinating operational activities, you take pride in supporting teams and delivering exceptional guest experiences behind the scenes.

Benefits of Joining Our Team

• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development opportunities
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.