Housekeeping Porter

Nobu Hotel London Portman Square; Greater London; On-site; GBP 36,000 - 39,000; Full time

Benefits offered by this job

Refer-a-Friend Bonus

Discounted stays across Nobu Hotels

Career progression opportunities

Free meals on duty

Discounts on food and beverage

Cycle to Work Scheme

Up to 33 days holiday

Life Assurance Scheme

Wellness initiatives

Job summary

Nobu Hotel London Portman Square is seeking a proactive Housekeeping Porter to support our housekeeping and linen operations, ensuring rooms and public areas reflect Nobu's luxury standards. You will work closely with Room Attendants and the wider team to maintain stocked linen stores, assist with furniture moves and guest requests, and uphold safety and quality standards.

The role suits someone who thrives in a physically active environment, values teamwork, and takes pride in delivering

Qualifications

• Previous experience in housekeeping, hotels, logistics, porter or a similar operational role.
• The ability to work efficiently in a physically demanding environment.
• Excellent organisational skills and attention to detail.
• A proactive and flexible approach to work.
• Strong communication and teamwork skills.
• A commitment to delivering exceptional guest service.
• A genuine passion for hospitality.

Responsibilities

• Ensuring guest floors and housekeeping areas remain fully stocked with linen and supplies.
• Receiving, unloading and storing housekeeping and linen deliveries.
• Rearranging furniture or moving beds where required.
• Managing linen inventory and maintaining appropriate stock levels throughout the hotel.
• Conducting quality checks on linen to ensure it meets Nobu standards.
• Supporting the Housekeeping team with furniture moves, bed moves and room set ups when required.
• Assisting with guest requests promptly and professionally.
• Maintaining clean, organised and safe linen stores and housekeeping areas.
• Reporting maintenance issues and damages using the correct procedures.
• Monitoring housekeeping supplies and notifying management of replenishment requirements.
• Supporting Public Area and Housekeeping operations when business levels require.
• Working collaboratively with colleagues across all departments.
• Providing genuine, attentive and friendly service to both guests and colleagues.
• Contributing ideas to improve efficiency, service delivery and the guest experience.
• Upholding all health, safety and compliance requirements.
• Acting as an ambassador for Nobu's values of Family, Crafted, Smile and Kokoro.

Skills

Housekeeping experience

Physically demanding

Attention to detail

Teamwork

Guest service mindset

Job description

Job Ref: NOB2694

Branch: Nobu Hotel London Portman Square

Location: London Portman Square, West London

Salary/Benefits: £30,431 plus approx £6,500 service charge and benefits

Contract type: Permanent

Hours: Full Time

Hours per week: 40 hours per week

At Nobu Hotel London Portman Square, every exceptional guest experience begins behind the scenes. As a Housekeeping Porter, you'll play a vital role in ensuring our housekeeping operation runs smoothly, supporting the team that delivers the immaculate presentation and luxury standards our guests expect.

This is a hands-on role where no two days are the same. You'll be responsible for maintaining linen supplies or moving furniture across the hotel, supporting room attendants, managing deliveries, assisting with guest requests, and ensuring all housekeeping areas remain organised and efficient.

If you enjoy being active, take pride in your work, and want to be part of a world-renowned luxury hospitality brand, we'd love to hear from you.

Why Join Nobu?

• £1,000 Refer-a-Friend Bonus
• Discounted stays across Nobu Hotels worldwide
• Career progression opportunities within Nobu and the wider portfolio
• Innovative learning and development programmes
• Free meals whilst on duty
• Discounts on food and beverage
• Discounted wellness treatments and Pilates classes
• Life Assurance Scheme
• Cycle to Work Scheme
• Up to 33 days holiday through length of service
• Team social events and Employee Awards Night
• Wellness and volunteering initiatives

The Role

As a Housekeeping Porter, you'll support both the housekeeping and linen operations to ensure the hotel consistently delivers the highest standards of cleanliness, comfort and service. Working closely with Room Attendants, Public Area Attendants and the wider hotel team, you'll help keep guest rooms, linen stores and housekeeping areas fully stocked, organised and operational.

This role is perfect for someone who enjoys a physically active position, works well as part of a team and takes pride in maintaining exceptional standards.

What You'll Be Doing

• Ensuring guest floors and housekeeping areas remain fully stocked with linen and supplies
• Receiving, unloading and storing housekeeping and linen deliveries
• Rearranging furniture or moving of beds where required.
• Managing linen inventory and maintaining appropriate stock levels throughout the hotel
• Conducting quality checks on linen to ensure it meets Nobu standards
• Supporting the Housekeeping team with furniture moves, bed moves and room set ups when required
• Assisting with guest requests promptly and professionally
• Maintaining clean, organised and safe linen stores and housekeeping areas
• Reporting maintenance issues and damages using the correct procedures
• Monitoring housekeeping supplies and notifying management of replenishment requirements
• Supporting Public Area and Housekeeping operations when business levels require
• Working collaboratively with colleagues across all departments
• Providing genuine, attentive and friendly service to both guests and colleagues
• Contributing ideas to improve efficiency, service delivery and the guest experience
• Upholding all health, safety and compliance requirements
• Acting as an ambassador for Nobu's values of Family, Crafted, Smile and Kokoro

What We're Looking For

We're looking for someone with a positive attitude, strong work ethic and a willingness to help wherever needed.

• Previous experience in housekeeping, hotels, logistics, porter or a similar operational role
• The ability to work efficiently in a physically demanding environment
• Excellent organisational skills and attention to detail
• A proactive and flexible approach to work
• Strong communication and teamwork skills
• A commitment to delivering exceptional guest service
• A genuine passion for hospitality

Build Your Career With Nobu

At Nobu, our people are at the heart of everything we do. As a Housekeeping Porter, you'll be an essential part of delivering the seamless luxury experience that our guests remember long after they leave.

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before.

Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.