Room Attendant

Nobu Hotel London Portman Square; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Refer a Friend

Employee events

Discounted overnight stays

Wellness & fitness discounts

Progression opportunities

Wellbeing initiatives

Holiday entitlement

Life Assurance

Cycle to Work

Discounts on F&B

Free meals on duty

Job summary

Nobu Hotel London Portman Square is seeking a Room Attendant to ensure guest rooms and public areas meet our high standards. You will support the housekeeping leadership team and help guide the team to maintain exceptional service.

You should bring experience in a luxury hotel housekeeping role, be reliable, organised and a strong team player with a keen eye for detail. The role is full-time, 40 hours per week, with a competitive salary and benefits.

Qualifications

• Experience in a housekeeping role in a luxury hotel.
• Strong attention to detail.
• Reliable, organised and supportive with teamwork.
• Pride in creating clean, welcoming spaces for guests.

Responsibilities

• Clean and prepare allocated guest rooms to the highest standards
• Support the housekeeping leadership team in the daily running of the department
• Assist with checking rooms to ensure quality and presentation standards
• Support and guide room attendants during service to maintain efficiency and consistency
• Help brief team members at the start of each shift on daily priorities and expectations
• Monitor stock levels of linen, amenities and housekeeping supplies
• Report maintenance issues promptly through the correct channels
• Ensure all housekeeping areas remain organised, clean and fully stocked
• Support the training and development of new team members
• Respond promptly to guest requests to ensure a comfortable stay
• Work collaboratively with colleagues across the hotel to maintain smooth operations
• Uphold all company, health and safety and housekeeping standards
• Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro

Skills

Attention to detail

Team player

Reliable

Organised

Job description

Job Ref: NOB2685

Branch: Nobu Hotel London Portman Square

Location: London Portman Square, West London

Salary/Benefits: £30,431 plus c. £8,000 service charge and benefits

Contract type: Permanent

Hours: Full Time

Hours per week: 40 hours per week

Posted date: 26/08/2026

Closing date: 26/09/2026

As a Room Attendant, you will play an important role in ensuring the highest standards are maintained across guest rooms and public areas. Acting as a key support to the housekeeping leadership team, you will assist with supervising daily operations while ensuring rooms are prepared to the exceptional standards our guests expect.

You will help guide the housekeeping team, support new colleagues and ensure the department operates smoothly, contributing to the comfort and quality of every guest stay.

• Clean and prepare allocated guest rooms to the highest standards
• Support the housekeeping leadership team in the daily running of the department
• Assist with checking rooms to ensure quality and presentation standards are maintained
• Support and guide room attendants during service to maintain efficiency and consistency
• Help brief team members at the start of each shift on daily priorities and expectations
• Monitor stock levels of linen, amenities and housekeeping supplies
• Report maintenance issues promptly through the correct channels
• Ensure all housekeeping areas remain organised, clean and fully stocked
• Support the training and development of new team members
• Respond promptly to guest requests to ensure a comfortable stay
• Work collaboratively with colleagues across the hotel to maintain smooth operations
• Uphold all company, health and safety and housekeeping standards
• Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro

What We’re Looking For

You bring experience within a housekeeping role in a luxury hotel environment and have strong attention to detail. Reliable, organised and supportive, you enjoy working as part of a team and helping others succeed. With a positive attitude and commitment to high standards, you take pride in creating clean, comfortable and welcoming spaces for our guests.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development opportunities
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before.

Helming from world renowned Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.