Evening Room Attendant

Iconic Hotels & Resorts; Greater London; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Refer a Friend incentive

Employee events

Discounted stays

Wellness programs

Life Assurance

Cycle to Work

Discounts on F&B

Free meals on duty

Job summary

Nobu Hotel London Portman Square is seeking an Evening Room Attendant to maintain luxury standards in guest rooms during the evening service. You will work from 2:30 pm to 11:00 pm, five days a week, ensuring flawless room presentation and a welcoming atmosphere that reflects Nobu’s crafted approach.

The role offers opportunities for growth within Nobu’s portfolio, with a dynamic, fast-paced environment where precision and pride matter.

Qualifications

• Experience in housekeeping within a luxury hospitality environment and ability to work with speed and precision.
• Eye for detail and passion for creating exceptional guest experiences.
• Proactive attitude and desire to contribute to a collaborative team.

Responsibilities

• Prepare and refresh guest rooms to the highest standards during evening service.
• Ensure rooms meet Nobu’s exacting requirements before sign-off.
• Respond promptly and professionally to guest requests.
• Record and communicate guest preferences for personalised experiences.
• Report maintenance issues quickly and accurately.
• Maintain housekeeping supplies and equipment with care and efficiency.
• Support and mentor new team members, fostering collaboration and excellence.
• Attend team briefings and contribute ideas for continuous improvement.
• Demonstrate a proactive, positive approach to work and guest care.
• Uphold safety procedures and statutory standards at all times.
• Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro.

Skills

Attention to detail

Luxury hospitality experience

Proactive attitude

Job description

As an Evening Room Attendant at Nobu Hotel London Portman Square, you’ll play a vital role in creating a serene and luxurious environment for our guests during the evening hours. Working from 2:30 pm to 11:00 pm ,5 days a week, you’ll ensure every room is prepared to perfection, every detail reflects Nobu’s crafted approach, and every guest feels truly cared for.

This is an opportunity to join one of London’s most iconic luxury hotels and be part of a globally recognised brand. You’ll work in a dynamic, fast-paced environment where precision and pride matter, with opportunities to learn, grow and progress within the wider Nobu portfolio.

You will

• Prepare and refresh guest rooms to the highest standards during evening service
• Ensure rooms meet Nobu’s exacting requirements before sign-off
• Respond promptly and professionally to guest requests
• Record and communicate guest preferences for personalised experiences
• Report maintenance issues quickly and accurately
• Maintain housekeeping supplies and equipment with care and efficiency
• Support and mentor new team members, fostering collaboration and excellence
• Attend team briefings and contribute ideas for continuous improvement
• Demonstrate a proactive, positive approach to work and guest care
• Uphold safety procedures and statutory standards at all times
• Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro

What We’re Looking For

You bring experience in housekeeping within a luxury hospitality environment and thrive in a role where precision and speed matter. You have an eye for detail, a passion for creating exceptional guest experiences and a proactive attitude that sets you apart. If you want to challenge yourself and grow in one of London’s leading lifestyle hotels, this is your opportunity.
Shifts are 5 out of 7 days a week 2.30pm - 11pm - must be fully flexible through the week.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel-wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development programs
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty