Housekeeping Office Coordinator – Luxury Hotels

Hyatt Hotels Corporation; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Discounted hotel stays for you and you

Free meals on duty

Life Insurance

Headspace membership & EAP

50% discount on food & beverages

Career development opportunities

Job summary

Hyatt Regency London – The Churchill in Marylebone is seeking a Housekeeping Office Coordinator to manage daily housekeeping activities, coordinate shifts, and serve as the main contact for the team. You will maintain accurate records, support onboarding, and handle administrative tasks to ensure smooth operations.

The ideal candidate will have previous premium-segment housekeeping office management experience, with strong communication and guest service skills essential to this role.

Qualifications

• Previous experience in housekeeping office management within the premium segment is essential.
• Excellent communication, interpersonal, and guest service skills are required.

Responsibilities

• Coordinate daily housekeeping activities, including room assignments, scheduling, and shift briefings.
• Serve as the primary point of contact for the housekeeping team, handling inquiries and requests.
• Maintain accurate records of room status, inventory, and cleaning supplies, ensuring resources are allocated and replenished as needed.
• Support onboarding and training of new housekeeping colleagues, ensuring they are informed of policies and expectations.
• Handle administrative tasks, including filing, data entry, and preparing reports for management.

Skills

Excellent communication

Interpersonal skills

Guest service skills

Job description

Hyatt Regency London – The Churchill in Marylebone is seeking a Housekeeping Office Coordinator to manage daily housekeeping activities, coordinate shifts, and serve as the main contact for the team. You will maintain accurate records, support onboarding, and handle administrative tasks to ensure smooth operations.

The ideal candidate will have previous premium-segment housekeeping office management experience, with strong communication and guest service skills essential to this role.