Assistant Housekeeping Manager: Lead & Elevate Guest Rooms

Hyatt Regency; Greater London; On-site; GBP 38,000 - 45,000; Full time

Benefits offered by this job

Complimentary nights

Discounted hotel stays

Free meals on duty

Life Assurance

Uniform provided

Headspace membership

Employee assistance program

Staff discounts

Job summary

Hyatt Regency London – The Churchill is seeking an Assistant Housekeeping Manager to lead the housekeeping team and uphold exceptional cleanliness standards across the hotel. You will coordinate daily operations, manage inventory, and collaborate closely with other departments to ensure a superior guest experience.

The role requires proactive leadership, strong organisational skills, and a passion for delivering outstanding service in a fast-paced luxury hotel environment.

Qualifications

• Minimum housekeeping supervisory or management experience in a hotel environment.
• Experience in hotel housekeeping operations is advantageous.
• Excellent organisational skills and a keen eye for detail.
• Ability to lead and develop teams in a fast-paced setting.

Responsibilities

• Lead, motivate, and support the Housekeeping team to deliver high cleanliness and presentation standards.
• Monitor guest rooms, public areas, and facilities to meet brand and quality standards.
• Coordinate daily operations including room assignments, inspections, and team scheduling.
• Collaborate with Front Office, Engineering, and other departments to enhance guest experience.
• Manage linen and inventory with cost control in mind.
• Handle guest requests and service recovery professionally.
• Coach and develop colleagues through training and feedback.
• Assist with rota planning, payroll submissions, budgeting, and safety compliance.

Skills

People leadership

Housekeeping supervision

Organisation

Attention to detail

Job description

Hyatt Regency London – The Churchill is seeking an Assistant Housekeeping Manager to lead the housekeeping team and uphold exceptional cleanliness standards across the hotel. You will coordinate daily operations, manage inventory, and collaborate closely with other departments to ensure a superior guest experience.

The role requires proactive leadership, strong organisational skills, and a passion for delivering outstanding service in a fast-paced luxury hotel environment.