Executive Housekeeping Office Coordinator

Hyatt Corporation; City of Westminster; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Discounted stays for you and family

Clothing laundering on duty

Free meals on duty

Life Insurance

Headspace membership

50% dining discount

Professional development opportunities

Job summary

Hyatt Regency London - The Churchill is seeking a Housekeeping Office Manager to coordinate daily housekeeping activities and serve as the main contact for the team in a premium environment in Marylebone, central London. The role involves maintaining room status records, managing inventory and supplies, supporting onboarding and training, and performing administrative tasks to support management.

Excellent communication and guest service skills are essential for delivering exceptional

Qualifications

• Previous experience in housekeeping office management within the premium segment is essential.
• Excellent communication and guest service orientation.
• Onboarding and training of new housekeeping colleagues is required.

Responsibilities

• Coordinate daily housekeeping activities, including room assignments, scheduling, and shift briefings.
• Serve as the primary point of contact for the housekeeping team, handling inquiries and requests.
• Maintain accurate records of room status, inventory, and cleaning supplies.
• Support onboarding and training of new housekeeping colleagues, ensuring they are well-informed of policies and procedures.
• Handle administrative tasks, including filing, data entry, and preparing reports for management.

Skills

Communication skills

Interpersonal skills

Guest service

Job description

Hyatt Regency London - The Churchill is seeking a Housekeeping Office Manager to coordinate daily housekeeping activities and serve as the main contact for the team in a premium environment in Marylebone, central London. The role involves maintaining room status records, managing inventory and supplies, supporting onboarding and training, and performing administrative tasks to support management.

Excellent communication and guest service skills are essential for delivering exceptional