Housekeeping Manager

Premier-Inn; Reading; On-site; GBP 21,000 - 35,000; Full time

Benefits offered by this job

33 days paid holiday

Uniform provided

Training opportunities

Bonus up to 50% of annual salary

Employee discounts

Job summary

Premier Inn in Reading is seeking a Housekeeping Manager to lead the housekeeping team and drive daily operations of the hotel to deliver outstanding guest experiences.

You will report to the Hotel Manager and work closely with other departments to elevate service standards, manage laundry and staffing, and ensure COSHH and safety compliance are met. The role requires a visible passion for high standards and hands-on leadership.

Qualifications

• Experience leading a housekeeping team or similar environment.
• Strong customer service mindset and focus on guest experience.
• Excellent communication and team-building abilities.
• Commitment to health and safety standards, including COSHH compliance.

Responsibilities

• Lead and develop the housekeeping team to deliver high standards.
• Assist in recruitment, training and performance management of the team.
• Manage laundry and labour controls.
• Ensure brand standards are consistently met and audits are passed.
• Maintain health and safety compliance and conduct audits.

Skills

Management experience

Leadership

Communication skills

Attention to detail

Health and safety awareness

Tools

COSHH knowledge

Job description

Posted Thursday, 27 August 2026 at 00:00

Offering more than just an attractive career opportunity, as a market leading company there’s a salary up to 35k . Great development and progression opportunities, full uniform and training. 33 days paid holiday. Competitive benefits, great perks and discounts as well as stand out bonus potential of up to 50% of annual salary.

As Housekeeping Manager you’ll play a key part in the management team, taking the business to the next level. Reporting directly to the Hotel Manager and working closely with all other departments you’ll lead from the front ensuring the successful daily running of the site. You will be responsible for driving performance through inspiring and developing the housekeeping team to deliver our high standards consistently, ensuring exceptional guest experiences and making us the most loved hotel brand.

Ideally, you’ll have management experience in a similar environment. With a visible passion to set a high standard and drive results you’ll:

Manage and inspire the team, driving performance through hands on leadership.

Support the Hotel Manager in recruitment, training and performance management of the Housekeeping Team.

Take accountability for managing laundry and labour controls.

Have an eye for detail and ensure brand standards are adhered to.

Demonstrate knowledge of health and safety compliance inclusive of COSHH. Manage all audit processes to a high standard, ensuring 100% Health and Safety compliance throughout the hotel.

Demonstrate good communication skills, thrive in a fast-paced environment, with the ability to be calm under pressure.

Be agile in your thinking and effectively manage your time to meet business needs.

We’re an innovative business so you’ll champion change and implement this with the team.