Housekeeping Assistant

The Greenbank Hotel; Falmouth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Shared tips

Full training

Career growth

Staff discount

Pension plan

Uniform provided

Charity & environment

Staff rewards

Job summary

The Greenbank Hotel in Cornwall is seeking a dedicated housekeeping team member to maintain bedrooms and public areas to the highest standards, ensuring a clean, welcoming environment for guests. Prior housekeeping experience is preferred, but not essential.

Strong organisational skills, a proactive approach, and flexibility to work weekends and holidays are important. Full training provided, 100% shared tips, staff discounts, pension contributions, uniform, and progression opportunities within

Qualifications

• Experience in housekeeping is preferred but not essential.
• Strong organisational skills and attention to detail.
• Flexible to work weekends and holidays; proactive and positive attitude.

Responsibilities

• Ensure bedrooms and public areas are cleaned to the highest standard.
• Maintain high levels of cleanliness with attention to detail and efficiency.
• Follow housekeeping procedures and health & safety standards at all times.
• Support team members to complete rooms on time and to standard.
• Report maintenance issues promptly.
• Handle guest requests professionally and efficiently.

Skills

Experience in housekeeping

Organisational skills

Flexibility to weekends/holidays

Proactive attitude

Job description

About us

Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award-winning dining, and inspiring locations at the heart of Cornish hospitality.

Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there's never been a better time to join us.

We are currently seeking a dedicated, detail-focused and motivated individual to join our housekeeping team. This is a key role in ensuring our bedrooms and public areas are maintained to the highest standards, delivering a clean, comfortable and welcoming environment for our guests.

Responsibilities

• Ensure all bedrooms and public areas are cleaned and presented to the highest standard.


• Clean to the highest standards maintaining strong attention to detail and efficiency.


• Ensure housekeeping procedures and health & safety standards are followed at all times.


• Support other team members when required to ensure all rooms are completed in time and to the standard required.


• Report maintenance issues promptly.


• Handle guest requests and feedback professionally and efficiently.

Requirements

• Previous experience in housekeeping preferred, but not essential.


• Strong organisational skills and a keen eye for detail.


• A proactive, hands-on approach with a positive attitude.


• Flexibility to work weekends and holidays.


• A genuine commitment to delivering excellent standards for positive guest experiences.

Benefits

• 100% shared tips


• Full training


• Opportunities to grow and progress within our four hotels


• Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool) across the collection


• Company Pension Contributions


• Uniform provided


• The chance to participate in charity fundraisers and environmental initiatives


• Staff rewards and parties
  *Please note, we do not offer live in accommodation*