Housekeeping Assistant

The Greenbank Hotel - Housekeeping; Falmouth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

100% shared tips

Full training

Opportunities to grow and progress

Staff discount (room rates, food and飲,

Job summary

The Greenbank Hotel is seeking a dedicated housekeeping professional to join our team at The Greenbank Hotel, Falmouth. You will help maintain pristine bedrooms and public areas, contributing to a welcoming guest experience across our Cornwall collection.

We value a proactive, detail-oriented approach, strong organisational skills, and a positive attitude. Weekend and holiday availability is preferred to support busy service periods.

Qualifications

• Previous experience in housekeeping preferred, but not essential.
• Strong organisational skills and a keen eye for detail.
• A proactive, hands-on approach with a positive attitude.
• Flexibility to work weekends and holidays.
• A genuine commitment to delivering excellent standards for positive guest experiences.

Responsibilities

• Ensure all bedrooms and public areas are cleaned and presented to the highest standard.
• Clean to the highest standards maintaining strong attention to detail and efficiency.
• Ensure housekeeping procedures and health & safety standards are followed at all times.
• Support other team members when required to ensure all rooms are completed in time and to the standard required.
• Report maintenance issues promptly.
• Handle guest requests and feedback professionally and efficiently.

Skills

Housekeeping experience

Organisational skills

Attention to detail

Proactive attitude

Flexibility

Guest-focused service

Job description

About us

Rooted in local heritage, the Cornwall Hotel Collection is known for exceptional service, award‑winning dining, and inspiring locations at the heart of Cornish hospitality.

Our collection includes four distinctive hotels: The Alverton, a historic hillside retreat; The Greenbank, set on the enchanting waterfront; The Falmouth, an iconic Victorian landmark; and our newest addition, The Atlantic, offering stunning coastal views. With exciting developments ahead, there’s never been a better time to join us.

We are currently seeking a dedicated, detail‑focused and motivated individual to join our housekeeping team. This is a key role in ensuring our bedrooms and public areas are maintained to the highest standards, delivering a clean, comfortable and welcoming environment for our guests.

Responsibilities:

• Ensure all bedrooms and public areas are cleaned and presented to the highest standard.
• Clean to the highest standards maintaining strong attention to detail and efficiency.
• Ensure housekeeping procedures and health & safety standards are followed at all times.
• Support other team members when required to ensure all rooms are completed in time and to the standard required.
• Report maintenance issues promptly.
• Handle guest requests and feedback professionally and efficiently.

Requirements

• Previous experience in housekeeping preferred, but not essential.
• Strong organisational skills and a keen eye for detail.
• A proactive, hands‑on approach with a positive attitude.
• Flexibility to work weekends and holidays.
• A genuine commitment to delivering excellent standards for positive guest experiences.

Benefits

• 100% shared tips
• Full training
• Opportunities to grow and progress within our four hotels
• Staff discount, including room rates, food and drink, spa treatments and free use of our leisure clubs (gym & swimming pool) across the collection
• Company Pension Contributions
• Uniform provided
• The chance to participate in charity fundraisers and environmental initiatives
• Staff rewards and parties
  *Please note, we do not offer live in accommodation*