Housekeeper – Full Time – Poole

Catering; Poole; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

28 days holiday incl. Bank Holidays

Bonus linked to CQC/CI quality rating

Pension

Team culture

Training and career development

Employee Assistance Programme

Retail discounts

Free on-site parking

Refer a Friend bonus

Job summary

Hamberley is seeking a Housekeeper for Upton Manor, Poole. You will contribute to cleaning, laundry and domestic services across the home, ensuring a welcoming environment for residents.

The role requires previous domestic experience in care settings, reliability and a customer-focused approach; you’ll work closely with care staff and benefit from training and wellbeing support.

Qualifications

• Previous domestic experience in a similar care home setting.
• Commitment to customer care and first-class service.
• Basic knowledge of Health and Safety COSHH regulations.
• Empathy and a desire to make a difference to residents.
• Ability to multi-task and work under pressure in a fast-paced environment.

Responsibilities

• Ensure supply of clean laundry and housekeeping services across the home.
• Keep all areas clean, hygienic and well-maintained.
• Handle laundry and linen care while respecting residents' belongings.
• Interact with residents and offer assistance to help them feel at ease.
• Maintain housekeeping supplies and report shortages to management.
• Collaborate with caregivers and staff to support the care plan and operations.

Skills

Domestic experience

Flexibility

Customer care

COSHH knowledge

Empathy

Multitasking under pressure

Job description

Be all you can be with Hamberley

At Hamberley, we believe that our residents deserve something ‘Extra Special, Every Day’ and we’re seeking a Housekeeper to help us achieve our goals.

Joining us at Upton Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you’ll be part of a team that is genuinely passionate about the health and well-being of our residents.

Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.

Benefits

• A competitive salary and benefits package
• 28 days holiday inclusive of Bank Holidays
• Quality-linked bonus scheme – A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.
• Workplace pension for your future security
• A true team culture – A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do
• Excellent training and career development opportunities
• Employee Assistance Programme, occupational health and wellbeing support services
• Everyday saving perks – Access to a wide range of retail discounts and savings
• Free on-site parking
• Rewarding connections – Refer a Friend bonus – earn up to £750 per successful referral because great people know great people

What you’ll be doing

• To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.
• Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms.
• Handling laundry and linen care with attention to residents’ personal belongings.
• Interacting with residents, offering assistance when needed to help them feel at ease.
• Maintaining housekeeping supplies, reporting any shortages to the manager.
• Working closely with caregivers and other staff to support the overall care plan and home operations.

Could you be part of our team?

About You

• Previous domestic experience in a similar care home setting
• Flexible and reliable attitude
• Committed to customer care and first-class service provision
• Basic knowledge of Health and Safety COSHH regulations
• Empathy and a desire to make a difference to the lives of our residents
• Ability to multi-task, work under pressure and on own initiative in a fast-paced environment

If this sounds like you and you’re looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.

About Upton Manor

Upton Manor is a luxurious care home in Poole, Dorset, part of the award‑winning Hamberley Care Homes – offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house – where we screen classic films – to the on‑site luxury spa – offering hairdressing, manicures and relaxing therapies – everything has been designed and finished with the care and attention you would expect from a 5‑star hotel.

Hamberley People

We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.

Be part of something special. Be part of Hamberley.

Salary: £12.72/hour

Job Type: Permanent

Location: Poole