Housekeeper Assistant

Thwaites; West of England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Earned wage access

Annual leave 28 days

Health cash plan

Discounts for employees

Employee Assistance Programme

Parental pay"?

Apprenticeships

Life assurance

Training programmes

Engaging work environment

Job summary

Thwaites is hiring a Housekeeping Assistant to maintain high standards across guest bedrooms, public areas and back-of-house spaces, ensuring guests enjoy a comfortable, memorable stay.

The ideal candidate is a team player with a positive attitude and a keen eye for detail, dedicated to delivering excellent hospitality and embodying our values of warm hospitality and craftsmanship.

Qualifications

• Experience in housekeeping or cleaning roles preferred but not essential.
• Experience working as part of a team.
• Keen eye for detail and high cleanliness standards.
• Friendly, helpful approach and commitment to hospitality.
• Willing to embody warm hospitality and company values.

Responsibilities

• Cleaning and servicing guest bedrooms to company standards.
• Cleaning and maintaining public areas, including spa facilities where required.
• Supporting bedroom turnarounds and deep cleaning programmes.
• Reporting maintenance issues, defects and stock shortages.
• Keeping service trolleys, linen rooms and laundry areas clean and organized.
• Sorting, storing and distributing linen.
• Managing lost property in accordance with hotel procedures.
• Providing a warm and welcoming experience for guests.

Skills

Teamwork

Attention to detail

Hospitality

Positive attitude

Values-driven

Job description

Housekeeping Assistant

We're looking for a Housekeeping Assistant to join our team and help ensure every guest enjoys a comfortable and memorable stay. Working across guest bedrooms, public areas and back-of-house spaces, you'll play a key role in maintaining the high standards our guests expect.

What We're Looking For

We're seeking a team player with a positive attitude, strong attention to detail and a genuine passion for hospitality.

You’ll ideally have:

• Previous experience in a housekeeping, cleaning or accommodation role, although this is desirable rather than essential.
• Experience working as part of a team.
• A keen eye for detail and high standards of cleanliness.
• A friendly, helpful approach and a commitment to delivering excellent hospitality.
• A willingness to embody our values of warm hospitality, innovation, craftsmanship and attention to detail.

Day to Day

No two days are quite the same in housekeeping, making this a varied and rewarding role. You could be changing beds, cleaning bathrooms, replenishing supplies, supporting linen deliveries, maintaining public spaces or assisting guests throughout your shift.

Your responsibilities will include:

• Cleaning and servicing guest bedrooms to company standards.
• Cleaning and maintaining hotel public areas, including spa facilities where required.
• Supporting bedroom turnarounds and deep cleaning programmes.
• Reporting maintenance issues, defects and stock shortages.
• Keeping service trolleys, linen rooms and laundry areas clean and organised.
• Sorting, storing and distributing linen.
• Managing lost property in accordance with hotel procedures.
• Providing a warm and welcoming experience for guests.

In return, we are offering a rewarding role with scope for career progression along with;

• A competitive salary, negotiable dependent on experience
• Stream - the ability to access up to 40% of your wages as you earn them each week
• 28 days annual leave (rising to 33 days after 5 years)
• Health cash plan
• Generous employee discounts
• Employee Assistance Programme
• Enhanced maternity and paternity pay
• Apprenticeships available
• Life assurance
• Bespoke training programmes accessible to all
• An engaging & supportive work environment