Housekeeper

TN United Kingdom; Newcastle upon Tyne; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player is looking for dedicated individuals to ensure a clean and safe environment for residents. This rewarding role involves maintaining high standards of cleanliness and safety in communal areas and individual homes. The position offers flexible working options and a supportive atmosphere focused on health and happiness initiatives. Join a team that values diversity and is committed to providing quality care, with opportunities for career progression and personal development. If you are well-organized, empathetic, and passionate about customer service, this is the perfect opportunity for you.

Benefits

Gym Discounts

Mental Health Support

Flexible Working Options

Competitive Pension Plan

Financial Advice

Career Progression Opportunities

Qualifications

• Previous cleaning experience and knowledge is desirable.
• Understanding of data protection and confidentiality.

Responsibilities

• Ensure the location is clean, pleasant, and safe for customers.
• Follow health and safety procedures and use cleaning products effectively.

Skills

Time Management

Interpersonal Skills

Empathy

Organizational Skills

Teamwork

Customer Service

Education

Customer Service NVQ2

Tools

Cleaning Equipment

Job description

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Reporting into the Location Manager, responsibilities will include:

1. Ensuring that the location is clean, pleasant, and safe for customers in either their home environment or communal areas. Ensuring that cleaning products are used effectively, with instructions and health and safety procedures being followed at all times.

Required knowledge & experience:

• Customer service NVQ2 would be advantageous.
• Previous cleaning experience and knowledge is desirable.
• Use of cleaning products in a safe manner.
• Knowledge of cleaning procedures including use of equipment e.g., carpet cleaners.
• Understanding of data protection, confidentiality, and safeguarding of vulnerable adults.
• Health & safety in the workplace, including Control of Substances Harmful to Health (COSHH).

Required skills:

• Well organized with good time management skills.
• Strong interpersonal and empathy skills and a friendly personality.
• Able to work individually and as part of a team.
• Ability to prioritize and plan around customer needs.

Anchor is proud to be an equal opportunity employer. We promote diversity and inclusion through various networks and initiatives, recruiting, training, and promoting without discrimination based on race, religion, gender, sexual orientation, disability, age, or other protected characteristics.

Please note: All applicants must already hold the legal right to work in the UK. Vaccination against COVID-19 is encouraged but not legally required for employment in our care homes.

Cranlea in Newcastle upon Tyne offers a home for up to 39 residents, with a focus on quality care, engaging activities, and excellent facilities. Located near Kingston Park Metro station with free on-site parking.

About Anchor

Anchor is England’s largest not-for-profit provider of care and housing for older people. We invest all proceeds into improving care, facilities, wages, and development opportunities, aiming to create a home where everyone can love living in later life.

Why work with us?

A rewarding environment

• Health & happiness initiatives including gym discounts and mental health support.
• Flexible working options.

Financial benefits

• Competitive pension plan with employer contributions.
• Financial advice, discounts, and development programs.
• Opportunities for career progression and promotion.