Room Attendant

WGC; Newcastle upon Tyne; On-site; Full time

Job summary

Join a leading outsourced hotel services company as a Room Attendant in Newcastle upon Tyne. In this role, you will support the housekeeping team, ensuring guest rooms are cleaned to the highest standards and providing excellent guest experiences. With a commitment to your career progression, WGC offers an industry-leading training budget of up to £10,000 annually for various courses. Enjoy a range of benefits including life insurance, discounted hotels, and a full workplace pension scheme. This is an exciting opportunity for those with a passion for hospitality and a desire for growth.

Benefits

Life Insurance

Employee Assistance Programme

Discounted Hotels and Flights

Training Budget

Full Workplace Pension Scheme

28 Days Holiday

Low-Cost Health Insurance

Qualifications

• Experience in housekeeping or cleaning roles preferred.
• Ability to maintain high standards of cleanliness.

Responsibilities

• Clean guest rooms to hotel standards.
• Replenish linen and guest supplies.
• Report maintenance issues and lost property.

Skills

Housekeeping Experience

Attention to Detail

Customer Service

Education

Basic Literacy and Numeracy Skills

Job description

Novotel Newcastle Airport, Ponteland Road, Kenton, Newcastle Upon Tyne, NE3 3HZ

Rate: £12.27 | Hours: Guaranteed Hours Each Week

Benefits: Fixed hours contract available, Flexible hours to suit you, Life Insurance, Free access to Doctor and Legal helpline, Counselling/Wellbeing Support Service, Discounts from 50 top retailers, Training budget of up to £10,000 per year with unlimited career progression

WGC is the UK's leading outsourced hotel services company, helping our clients deliver excellent guest experiences to over 24 million customers annually.

As a Room Attendant, reporting to the Head Housekeeper, you will support the housekeeping team in daily operations.

In return, WGC offers an industry-leading package and is committed to career progression through training, mentoring, and broadening your skills. We provide an annual training allowance of up to £10,000 for courses including English, Maths, IT, and more.

Benefits include:

• Life Insurance
• Discount Store with discounts from ASDA, O2, and more
• Discounted hotels and flights
• Employee Assistance Programme, including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Your responsibilities:

• Cleaning guest rooms to hotel standards
• Replenishing linen and guest supplies
• Providing excellent guest experiences
• Reporting maintenance issues and lost property
• Ensuring appliances, fixtures, and fittings are safe and compliant, reporting faults to the Head Housekeeper

If you have housekeeping experience or are seeking a new challenge with opportunities for growth, apply now.

We value diversity, equity, and inclusion, and are committed to fair treatment and respect for all. We welcome applicants from all backgrounds and prioritize behaviors over qualifications. As a Disability Confident Employer, we offer support and adjustments during the application and interview process.