House Steward

The Edwardian Manchester, A Radisson Collection Hotel; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hotel as a House Steward, where you'll ensure the cleanliness of public spaces and exceed guest expectations. This role offers career progression and a chance to work in a fun, quality-driven environment. Enjoy extensive benefits including holiday pay, complimentary meals, hotel stays, and more.

Benefits

28 days holiday including bank holidays

Complimentary hot meals, salad bar, and unlimited beverages daily

Recommend a Friend Scheme up to £500

Annual complimentary hotel stays

Preferential accommodation rates for employees and their friends and family

Access to discounts on popular stores

Company pension scheme

Social events and recognition programs

Wellbeing champions and access to medical support

Online learning platform and development opportunities

Qualifications

• Previous housekeeping or cleaning experience, preferably in a 4- or 5-star hotel.
• Excellent attention to detail and customer service skills.
• Basic English communication skills.
• Flexible and positive attitude.

Responsibilities

• Ensure cleanliness of hotel’s public areas.
• Assist with ad hoc housekeeping duties.
• Deliver high customer satisfaction.

Skills

Attention to detail

Customer service skills

Basic English communication skills

Flexible attitude

Job description

Join the UK’s most dynamic collection of hotels and restaurants at Edwardian Hotels London. We are always looking for hospitality professionals to join our team and bring new ideas to enhance guest experiences. We value integrity, ambition, and quality-driven service. Our goal is to create a rewarding, fulfilling, and fun environment for our staff.

We are committed to being the best place to work and have been recognized as a Great Place to Work. Our focus is on the wellbeing and development of our employees.

Position: House Steward

Location: The Edwardian Manchester Hotel

This role offers opportunities for career progression.

Overview:

As a House Steward, you will ensure the cleanliness of the hotel’s public areas and assist with ad hoc housekeeping duties. Your goal is to deliver high customer satisfaction by exceeding guest expectations in line with our standards and values.

About You:

• Previous housekeeping or cleaning experience, preferably in a 4- or 5-star hotel or similar environment.
• Excellent attention to detail and customer service skills.
• Basic English communication skills.
• Flexible and positive attitude.

Benefits:

• 28 days holiday including bank holidays, increasing with long service.
• Complimentary hot meals, salad bar, and unlimited beverages daily.
• Recommend a Friend Scheme up to £500.
• Annual complimentary hotel stays.
• Preferential accommodation rates for employees and their friends and family.
• Access to discounts on popular stores.
• Company pension scheme.
• Social events and recognition programs.
• Wellbeing champions and access to medical support.
• Online learning platform and development opportunities.

Applicants must be eligible to work in the UK and provide documentation as required by law.