Event Steward Liverpool

Stadium; Liverpool; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a dynamic team as an Event Steward in Liverpool, where you'll play a crucial role in ensuring safety and exceptional customer service at various events. This position offers the chance to work at exciting venues, including sporting events and concerts, providing you with the flexibility to manage your own schedule. Whether you're directing foot traffic or assisting visitors, you'll be at the heart of memorable experiences. If you're passionate about events and customer service, this is the perfect opportunity to make a difference while enjoying the thrill of live events!

Qualifications

• Experience in customer service and event stewarding is advantageous.
• DBS Certificate is required for this role.

Responsibilities

• Welcome visitors and provide information about the event.
• Ensure safety and smooth flow of foot traffic during events.

Skills

Experience as an Event Steward

Customer Service Experience

Verbal and Written English

Calmness in High-Pressure Situations

Education

DBS Certificate

Job description

We are looking for Event Stewards to work across Liverpool and the North West; and join us as part of our Event Stewarding team. The successful candidate will have the opportunity to work at a multitude of events such as sporting events, concerts, and festivals, in particular Everton FC, Burnley Football Club, Wigan Athletic, Wigan Warriors, Manchester United and more!

Stadium serves its clients with one goal in mind – keeping people safe. We consistently achieve this goal through the three key parts of our business: Event Services, Training, and temporary Hostile Vehicle Mitigation (HVM). We pride ourselves on providing a world-class level of customer service and are looking for industry-leading experts to join us in experiencing working at what we like to call, the world's special moments!

Responsibilities include and are not limited to:

1. Welcoming all visitors to the venue
2. Dealing with any queries and offering additional information regarding the event
3. Checking access passes (where applicable)
4. Helping to direct flow of foot traffic
5. Offering an excellent level of customer service to ensure the smooth running of the event
6. Being the eyes and ears of the event and ensuring the safety team have the information they require

All skills below are advantageous however not essential as we will provide all training to support successful candidates:

1. Experience working as an Event Steward
2. Previous customer service experience
3. Good level of verbal and written English
4. The ability to react calmly in high pressured situations

Required Documents:

1. DBS Certificate
2. If you do not have one, please use the following link to obtain one: Request a basic DBS check - GOV.UK

Hours of work:

Shift times will vary on each event, early and late shifts will be available. All work is offered on a casual basis giving you flexibility to work around your current commitments.

Rate of pay:

Depending on the event you work, the hourly rate is £11.44.

If you have previously worked as a customer service assistant, event steward, NVQ Level 2 spectator safety steward, car park marshal, traffic management operative, traffic attendant, hospitality host, front of house or any other relatable role please apply today with your CV attached!

Due to the nature of this role all applicants must be over 18 years of age.