House Porter

Dorchester Collection; Ascot; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Excellent salary

Complimentary stays with breakfast

50% off bars/restaurants

Refer a friend bonus

Learning and development opportunities

Social events throughout the year

Free meals on duty

Discount platform access

Job summary

Dorchester Collection’s Coworth Park is looking for a House Porter to help deliver outstanding guest experiences. You’ll support cleaning, maintenance and housekeeping duties, and assist with room moves and furniture arrangements while keeping areas tidy.

You’ll work in a role that embraces our values of passion, personality, respect, working together and creativity, with access to our learning academy and development opportunities to grow within a luxury hospitality portfolio.

Responsibilities

• You will be responsible for cleaning, maintenance and housekeeping delivery tasks, to ensure our guests receive nothing but the best experience.
• You’ll also have an understanding of all hotel services, taking note of any guests requests and requirements, and help to deliver these.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us every day. As a House Porter you’ll have the opportunity to bring these to life and continue to create our legacy.
• You will assist with room moves and furniture arrangements, whilst keeping all areas tidy

Job description

Join us as aHouse Porter at Coworth ParkHotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a House Porter, you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a House Porter at Coworth Park, here are just some of the great benefits you will receive:

• Excellent salary of £25,000 per annum + estate service charge
• Complimentary stays with breakfast included in all Dorchester Collection hotels
• 50% off at bars and restaurants within selected Dorchester Collection hotels
• £1,000 Refer a friend bonus scheme; including £200 tax free on their first day
• World class learning and development opportunities
• Social events throughout the year, including our annual winter ball
• Free Meals on Duty
• Exclusive Access to a discount platform featuring 1000’s of retailers

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for cleaning, maintenance and housekeeping delivery tasks, to ensure our guests receive nothing but the best experience.
• You’ll also have an understanding of all hotel services, taking note of any guests requests and requirements, and help to deliver these.
• Our values of Passion, Personality, Respect, Working Together and Creativity guide us every day. As a House Porter you’ll have the opportunity to bring these to life and continue to create our legacy.
• You will assist with room moves and furniture arrangements, whilst keeping all areas tidy

The items shared are the essence of a day in the life of a House Porter, but we’ll make sure you are provided with specifics on how to care for our hotel

What you'll bring

• You’ll bring your unique personality and passion to the role and the team.
• You have a talent for detail and organisation.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• You will have previous experience within a similar role, ideally 5*

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team [e-mail]

Job Location

United Kingdom

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Reference

2025-5689