Hotel Services Manager: Luxury Care Home Operations Lead

Hamberley Care Management Limited; Hailsham; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

28 days holiday

Performance bonus tied to quality

Workplace pension

Training and development

Employee Assistance Programme

Retail discounts

Free on-site parking

Refer a Friend bonus

Job summary

Hamberley Care Management Limited, Abbots Wood Manor in Hailsham, seeks a Hotel Services Manager to lead the planning and operation of the home’s kitchen, domestic, laundry and maintenance teams, ensuring top-quality resident care.

You will recruit, schedule, train and motivate staff, manage budgets for support departments, and uphold high standards of cleanliness, safety and resident satisfaction. Join a luxury care home that values teamwork and professional pride.

Qualifications

• Staffing, scheduling, holiday planning, training, supervising, creating rotas to ensure adequate cover across all departments and developing the staff within the 4 department teams; ensuring that all training and competency records for each member is completed.

Responsibilities

• Planning, organising and directing team members to ensure the highest degree of resident and visitor satisfaction. To uphold and promote the highest standards of cleanliness, safety and conduct
• Maintain high standards of cleanliness and hygiene within the home.
• Maintain the budget provided for Kitchen, Domestic/Laundry and Maintenance departments.
• To manage, motivate and develop individuals within the team to enable them to meet current and future team and resident needs
• Ensuring the highest degree of quality resident care is maintained at all times
• Staffing, scheduling, holiday planning, training, supervising, creating rotas across all departments and developing staff within the teams.

Skills

Staffing planning

Team supervision

Scheduling

Training

Job description

Hamberley Care Management Limited, Abbots Wood Manor in Hailsham, seeks a Hotel Services Manager to lead the planning and operation of the home’s kitchen, domestic, laundry and maintenance teams, ensuring top-quality resident care.

You will recruit, schedule, train and motivate staff, manage budgets for support departments, and uphold high standards of cleanliness, safety and resident satisfaction. Join a luxury care home that values teamwork and professional pride.