Hotel Receptionist

Confidential; Haywards Heath; On-site; GBP 15,000 - 17,000; Part time

Benefits offered by this job

Good pension

Long service awards

Staff discounts

Tips and gratuities

Full training and uniform provided

Job summary

Confidential in Haywards Heath is seeking a Part-Time Receptionist to deliver a high‑quality guest experience in a prestigious local venue. The role offers 24 hours per week, three 8‑hour shifts, with weekend potential and on-site parking.

You will greet guests, manage check-in/out, handle bookings and enquiries, maintain records, and support the wider team. The position requires driver with own vehicle, customer service/hospitality experience, strong English communication, and flexible shifts.

Qualifications

• Experience, competencies and knowledge required:
• Driver with own vehicle due to workplace location.
• Strong customer service skills with a positive and friendly manner
• Excellent attention to detail and organisation skills
• Great communication skills (spoken and written English)
• Ability to work flexible shifts including some evenings and weekends

Responsibilities

• Welcoming guests and delivering a professional, friendly first impression
• Managing check-in and check-out process efficiently
• Handling guest enquiries, bookings, and reservations
• Processing guest information accurately and updating systems
• Supporting the wider team to ensure smooth daily operations

Skills

Customer service

Hospitality experience

Communication skills

Attention to detail

Job description

Part Time Receptionist

Haywards Heath area - with free parking available on site - due to unique workplace location your own transport is essential.

Part Time permanent role - 24 hours per week. Working three days per week x 8 hours. Eight hour shifts vary between earliest start of 0700 and latest finish 2300. Working days are on a roster basis and could include some weekend working.

Salary £12.71 per hour, this is the equivalent of £15862 per year based upon 24 hours per week. A large range of benefits is available including a good pension scheme, long service awards, staff discounts and a share of tips and gratuities. Full training and uniform provided.

An exciting opportunity has arisen for a Part-Time Receptionist to join a prestigious local venue. This role offers the chance to work in ahigh-end hospitality environment, delivering exceptional customer experience. This role is ideal for candidates with customer service or hospitality experience, or those looking to move into a professional front-of-house role.

Part Time Receptionist

Duties will include:

• Welcoming guests and delivering a professional, friendly first impression


• Managing check-in and check-out process efficiently


• Handling guest enquiries, bookings, and reservations


• Processing guest information accurately and updating systems


• Supporting the wider team to ensure smooth daily operations

Experience, competencies and knowledge required:

• Driver with own vehicle due to workplace location.


• Strong customer service skills with a positive and friendly manner


• Excellent attention to detail and organisation skills


• Great communication skills (spoken and written English)


• Ability to work flexible shifts including some evenings and weekends

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job