Hotel Manager: Lead Teams, Elevate Guest Experience - Flexible Hours

Travelodge Hotels Limited; Cardiff; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Room and food discounts

Holidays (28 days)

Pension scheme

Job summary

Travelodge Cardiff Central is seeking a proactive Hotel Manager to lead and develop a high-performing hospitality team. You will drive exceptional guest experiences, support coaching and development, and ensure smooth daily operations at our Cardiff Central property.

The role offers Full Time or Part Time arrangements with a strong focus on KPI achievement and staff engagement. Travelodge values diversity and customer-first service.

Qualifications

• Experience leading a service-oriented team.
• Ability to recruit and onboard new staff.
• Strong customer-focused mindset with a drive to improve guest experience.

Responsibilities

• Lead, coach and motivate hotel teams to deliver outstanding customer service.
• Develop personal development plans and induction programs for new hires.
• Oversee rota management, banking, and health & safety responsibilities.

Skills

Team leadership

Customer service

Recruitment

Coaching

Job description

Travelodge Cardiff Central is seeking a proactive Hotel Manager to lead and develop a high-performing hospitality team. You will drive exceptional guest experiences, support coaching and development, and ensure smooth daily operations at our Cardiff Central property.

The role offers Full Time or Part Time arrangements with a strong focus on KPI achievement and staff engagement. Travelodge values diversity and customer-first service.